Lease Servicing Specialist II - Hybrid & Impactful

ADP, Inc.; Canton (MA); Hybrid; USD 31,000 - 34,000; Full time

Benefits offered by this job

Great Place to Work

Competitive pay

Benefits package

401(k) match

Hybrid work

Paid time off

Tuition reimbursement

Career development

Growth opportunities

Meaningful work

Job summary

Arise Financial seeks a Loan Servicing Specialist II - Lease in Canton, MA to support the consumer lease portfolio. You will process payments, manage billing, and handle payoff and maturity activities, working independently within established procedures and guiding junior staff.

The role offers hybrid work with in-office collaboration several days a week and a strong focus on accuracy and compliance. You will interact with members, dealers, and internal teams while applying lease servicing

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• 3-5 years of banking, loan servicing, or related experience required, with lease/auto servicing preferred.
• Solid knowledge of consumer lease servicing processes and terminology.

Responsibilities

• Process servicing activities for consumer lease accounts, including payments, billing, and payoff requests.
• Maintain accurate lease data in core and servicing systems and verify data integrity.
• Manage lease billing and fees, including taxes, registration items, and disposition charges.
• Process lease payoffs, early terminations, extensions, renewals, and maturity activities.
• Coordinate with dealers, members, and internal teams to resolve servicing issues.
• Review documentation for completeness and accuracy and escalate complex issues.
• Handle vehicle title, registration, insurance, and other collateral-related activities.
• Maintain documentation for lease-end activity and related maturities.
• Perform general ledger reconciliations and investigate variances.
• Respond to inquiries from members, dealers, and internal teams on servicing matters.

Education

High school diploma or equivalent

Associate’s or bachelor’s degree preferred

Tools

Encompass

Job description

Arise Financial seeks a Loan Servicing Specialist II - Lease in Canton, MA to support the consumer lease portfolio. You will process payments, manage billing, and handle payoff and maturity activities, working independently within established procedures and guiding junior staff.

The role offers hybrid work with in-office collaboration several days a week and a strong focus on accuracy and compliance. You will interact with members, dealers, and internal teams while applying lease servicing