Banking Services Specialist & Member Advisor

ADP, Inc.; Selden (NY); On-site; USD 30,000 - 37,000; Full time

Job summary

ADP, Inc. in Selden, NY is seeking a Universal Service Representative to blend teller and member service duties. You will greet customers, handle deposits and withdrawals, transfers, and loan payments, and open accounts to meet members' needs.

The role requires 1–3 years of sales experience, completion of NMLS within 30 days, and lending authority within 180 days. You will support digital banking and ensure compliance with BSA/AML and other regulations.

Qualifications

• Excellent written and oral communication skills are required.
• Strong organizational skills and attention to detail are essential.
• Ability to prioritize tasks and coordinate multiple activities simultaneously.
• Courteous, professional communication with coworkers, management, and business contacts.
• Sales experience supports member service and product referrals.

Responsibilities

• Greet and assist customers with banking needs in a friendly, professional manner.
• Process deposits, withdrawals, transfers, and loan payments.
• Open and maintain member accounts (checking, savings, CDs).
• Provide information on banking products and services and suggest solutions.
• Identify opportunities for referrals and financial solutions to strengthen member relationships.
• Maintain accurate records and comply with banking regulations and policies.

Skills

Written and verbal communication

Organizational skills

Multitasking / prioritization

Professional communication

Education

High school diploma or equivalent

Job description

ADP, Inc. in Selden, NY is seeking a Universal Service Representative to blend teller and member service duties. You will greet customers, handle deposits and withdrawals, transfers, and loan payments, and open accounts to meet members' needs.

The role requires 1–3 years of sales experience, completion of NMLS within 30 days, and lending authority within 180 days. You will support digital banking and ensure compliance with BSA/AML and other regulations.