Residential Leasing & Tenant Experience Specialist

Oxford Property Management LLC; Ann Arbor (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Oxford Property Management LLC in Ann Arbor, MI is seeking a Residential Assistant Property Manager to oversee the leasing process from introduction to occupancy and maintain resident relationships through ongoing service.

The role focuses on scheduling tours, processing applications, and coordinating with residents and property teams to maximize occupancy and ensure smooth operations in a dynamic community setting.

Qualifications

• 2 years of customer service experience.
• Strong oral and written communication skills in a professional, courteous manner.
• Ability to read and interpret documents such as rules, lease paperwork and procedures.
• Logical thinking to define problems, collect data, and draw conclusions.
• Ability to support a team environment.

Responsibilities

• Schedule leasing appointments and tours; meet prospects to show properties.
• Conduct property inspections as assigned and per timelines.
• Interact with residents and prospects to match needs with available apartments.
• Follow up on inquiries, tours, and communications within required timelines.
• Process applications, run credit checks, and manage move-in paperwork.

Skills

Customer service

Communication

Reading & interpretation

Team player

Driver's license

Job description

Oxford Property Management LLC in Ann Arbor, MI is seeking a Residential Assistant Property Manager to oversee the leasing process from introduction to occupancy and maintain resident relationships through ongoing service.

The role focuses on scheduling tours, processing applications, and coordinating with residents and property teams to maximize occupancy and ensure smooth operations in a dynamic community setting.