Residential Leasing Specialist — Guest-Focused Experience

Rmr Group; Leander (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

401(k) Plan with Employer Match

Holidays, Vacation & Sick Time

Parental Leave

Tuition Assistance

Matching Gift Program

Voluntary Benefits

Job summary

The RMR Group is seeking a Leasing Consultant in Leander, TX. The role supports leasing, retention, and occupancy goals with a customer-service focus and a plan for engaging prospective residents through property tours and events.

Ideal candidates have strong communication, visit-ready organization, and the ability to work a varied schedule including weekends. Proficiency with MS Office and YARDI is preferred.

Qualifications

• Bachelor's degree preferred.
• Prior leasing and/or property management experience preferred.
• Excellent written and verbal communication skills with residents, employees, peers and vendors.
• Excellent attendance is required.
• Excellent customer service.
• Work a varied schedule including weekends and holidays.
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook.
• Positive attitude and high professionalism.
• Bi-lingual abilities may be required based on property needs.
• MS Word, MS Excel, MS Outlook and YARDI® knowledge preferred.
• Ability to walk, stand, and conduct property tours in various weather conditions.

Responsibilities

• Greet prospective residents and professionally present features and benefits.
• Follow policies and laws pertaining to multi-family housing.
• Enforce policies and procedures per manuals.
• Provide a friendly leasing center atmosphere.
• Inspect models and market-readies for quality appearance.
• Relay calls to appropriate contacts.
• Understand local competition and market trends.
• Complete paperwork accurately and timely.
• Maintain guest cards and progress prospects to lease.
• Assist in daily/weekly reports and resident communications.
• Manage resident files per policy.
• Process leasing applications per guidelines.
• Oversee Lease Renewal Program to optimize renewals.
• Deliver excellent customer service and plan resident activities.

Skills

Customer service

Communication

Microsoft Office

Multilingual (optional)

Education

Bachelor's degree preferred

Tools

MS Word

MS Excel

MS Outlook

YARDI

Job description

The RMR Group is seeking a Leasing Consultant in Leander, TX. The role supports leasing, retention, and occupancy goals with a customer-service focus and a plan for engaging prospective residents through property tours and events.

Ideal candidates have strong communication, visit-ready organization, and the ability to work a varied schedule including weekends. Proficiency with MS Office and YARDI is preferred.