Residential Leasing & Resident Experience Specialist

Gates Hudson; Virginia; On-site; USD 25,000 - 36,000; Full time

Job summary

Gates Hudson, a full-service property management company, is seeking a Leasing Consultant to join one of our residential communities. This role is ideal for someone who is customer-focused, detail-oriented, and energized by sales and relationship-building.

If you enjoy helping people find their next home while contributing to a high-performing onsite team, we encourage you to apply. You will greet and tour prospects, highlight features and benefits, manage leads, and handle leasing paperwork.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Ability to build rapport quickly with prospects and residents.
• Strong customer service mindset with attention to detail.

Responsibilities

• Greet and tour prospective residents, qualify needs, and professionally present the community and available apartments.
• Highlight apartment features, amenities, and benefits to support leasing goals.
• Proactively manage leads, document tours, and complete leasing paperwork accurately and timely.
• Review notices to vacate and make every reasonable effort to retain residents.
• Answer incoming phone calls and in-person inquiries from prospects and residents.
• Address resident questions, concerns, and service requests in a timely and professional manner.
• Walk vacant and rent-ready units to confirm availability and presentation standards.

Skills

Communication skills

Customer service

Relationship building

Sales ability

Education

High school diploma or equivalent

Job description

Gates Hudson, a full-service property management company, is seeking a Leasing Consultant to join one of our residential communities. This role is ideal for someone who is customer-focused, detail-oriented, and energized by sales and relationship-building.

If you enjoy helping people find their next home while contributing to a high-performing onsite team, we encourage you to apply. You will greet and tour prospects, highlight features and benefits, manage leads, and handle leasing paperwork.