Dynamic Residential Leasing Consultant

Gates Hudson; Charlottesville (VA); On-site; USD 22,000 - 30,000; Full time

Job summary

Gates Hudson is seeking a Leasing Consultant to join a residential property in our portfolio. If you are energetic, detail oriented, and customer service focused, please submit your resume for review.

The role involves touring prospects, qualifying needs, presenting communities and apartments, and managing leasing paperwork. You will also handle resident inquiries, assist with marketing efforts, and participate in weekend staffing to meet demand.

Qualifications

• Customer service experience with strong communication skills.
• Leasing or sales experience preferred.
• Ability to quickly build rapport with prospective residents.
• Must be a motivated self-starter and able to work well in a team.

Responsibilities

• Welcome and tour prospects, qualify, determine wants and needs, present community and apartments.
• Proactively manage leads, document tours and complete leasing paperwork.
• Ensure tour routes cover all common areas and facilities in good condition.
• Walk rent readies and monitor vacant unit status.
• Provide market insights and assist marketing efforts to improve resident satisfaction.
• Answer calls and address resident inquiries and requests.
• Maintain a positive customer service attitude and goodwill with prospects and residents.
• Address maintenance concerns and coordinate service requests weekly.
• Review notices to vacate and strive to reduce move-outs.
• Conduct move-in/move-out inspections.
• Assist in planning resident events and host functions as directed by the Manager.
• Enforce community policies and maintain a professional leasing office environment.
• Weekend work is expected as most prospects search housing on weekends.

Skills

Customer service

Leasing

Communication

Relationship building

Education

High school diploma or equivalent

Job description

Gates Hudson is seeking a Leasing Consultant to join a residential property in our portfolio. If you are energetic, detail oriented, and customer service focused, please submit your resume for review.

The role involves touring prospects, qualifying needs, presenting communities and apartments, and managing leasing paperwork. You will also handle resident inquiries, assist with marketing efforts, and participate in weekend staffing to meet demand.