Leasing Specialist: Tours, Sales & Resident Experience

Gates Hudson; Reston (VA); On-site; USD 29,000 - 32,000; Full time

Job summary

Gates Hudson is seeking a Leasing Consultant to join one of our residential communities. You will greet and tour prospective residents, qualify needs, and professionally present the community and available apartments. Proactively manage leads, document tours, and complete leasing paperwork accurately and timely.

The role involves coordinating move-ins/move-outs and ensuring model units are tour-ready. This position emphasizes strong customer service, relationship-building, and teamwork with

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication.
• Ability to build rapport quickly with prospects and residents.
• Strong customer service mindset with attention to detail.

Responsibilities

• Greet and tour prospective residents, qualify needs, and present the community and available apartments.
• Highlight apartment features, amenities, and benefits to support leasing goals.
• Proactively manage leads, document tours, and complete leasing paperwork accurately.
• Review notices to vacate and retain residents when possible.
• Answer inquiries from prospects and residents in a timely, professional manner.
• Ensure leasing office and model units remain tour-ready and presentable.

Skills

Excellent communication

Rapport building

Customer service

Attention to detail

Education

High school diploma or equivalent

Job description

Gates Hudson is seeking a Leasing Consultant to join one of our residential communities. You will greet and tour prospective residents, qualify needs, and professionally present the community and available apartments. Proactively manage leads, document tours, and complete leasing paperwork accurately and timely.

The role involves coordinating move-ins/move-outs and ensuring model units are tour-ready. This position emphasizes strong customer service, relationship-building, and teamwork with