Residential Intake Coordinator

Area Substance Abuse Council; Cedar Rapids (IA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health and Dental

FSA

Life/AD&D

Short and Long Term Disability

Voluntary Life Insurance

Employee Assistance Program (EAP)

Paid Holidays

403(b) Retirement plan with match

Vacation, Personal Time and Sick Leave

Job summary

Area Substance Abuse Council in Cedar Rapids, IA is hiring a Residential Intake Coordinator to ensure efficient, patient-centered admission into our adult treatment programs. You will review referrals, coordinate admissions dates, and maintain waitlists across residential tracks, working closely with patients, referral sources, and staff.

Candidates should have an associate degree and at least one year of experience in behavioral health, intake/admissions, or care coordination; a bachelor’s

Qualifications

• Associate degree in behavioral health, intake/admissions, or care coordination.
• At least 1 year of relevant experience in behavioral health, intake/admissions, or care coordination.
• Bachelor's degree in human services, counseling, psychology, or related field encouraged.

Responsibilities

• Review and screen all incoming referrals for residential treatment to determine eligibility and program fit.
• Maintain and manage waitlists across residential programs, ensuring timely follow-up and communication.
• Coordinate and secure admission dates for appropriate referrals with program directors and managers.
• Develop and maintain relationships with referral sources (hospitals, outpatient providers, criminal justice agencies).
• Respond promptly to inquiries from patients, families, and referral sources regarding services and availability.
• Document all referral, screening, and admission activity per agency policies and confidentiality regulations.
• Provide clear communication and updates to internal teams regarding pending admissions and referral statuses.
• Participate in team meetings and contribute to intake procedures.
• Monitor trends in referrals and waitlist management for program planning.

Education

Associate degree in behavioral health, intake/admissions, or care coordination

Bachelor's degree in human services, counseling, psychology, or related field

Job description

Realize a career with meaningimproving lives, strengthening communities, and changing narratives as a member of ASAC

Our work is personal, using lived experiences, proven services, and human connections to help people right here in our community.

As a Residential Intake Coordinator, youwill ensure an efficient and patient-centered process for admitting individuals into ASACs adult substance use treatment programs. This role manages referrals, screenings, and waitlists, coordinating closely with patients, referral sources, and program staff to support timely and appropriate placement into care.

Key Duties

• Review and screen all incoming referrals for residential treatment to determine eligibility and program fit.
• Maintain and manage waitlists across residential programs, ensuring timely follow-up and communication.
• Coordinate and secure admission dates for appropriate referrals in collaboration with program directors and managers.
• Develop and maintain strong working relationships with referral sources (e.g., hospitals, outpatient providers, criminal justice agencies).
• Respond promptly to inquiries from patients, families, and referral sources regarding program services and availability.
• Document all referral, screening, and admission activity in accordance with agency policies and confidentiality regulations.
• Provide clear communication and updates to internal teams regarding pending admissions and referral statuses.
• Participate in team meetings and contribute to the development and refinement of intake procedures.
• Monitor trends in referrals and waitlist management to support program planning and improvement.

Requirements

Qualified candidates will have an associates degree and at least one year of relevant experience in behavioral health, intake/admissions, or care coordination. Candidates with a bachelors degree in human services, counseling, psychology, or related field and experience in SUD treatment services are strongly encouraged to apply.

Salary and Benefits

ASAC offers competitive compensation starting at $21.88/hour with additional compensation for candidates with extensive experience. Staff are eligible for a complete benefit package including, Health and Dental, FSA, company paid Life/ADandD/Short and Long Term Disability, Voluntary Life Insurance, Employee Assistance Program (EAP), Paid Holidays, Travel Reimbursement policy, a 403(b) Retirement plan with a match and a generous Vacation, Personal Time and Sick Leave Plan.

ASAC is an Equal Opportunity Employer.