Residential Install Coordinator (HVAC, Plumbing & Electrical)

Five Star Home Services; Xenia (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Weekly pay

Insurance: medical, dental, vision

401(k) with company match

Paid Time Off

Paid holidays

HSA contributions

Job summary

Five Star Home Services is seeking an experienced Install Coordinator to move sold home-services jobs from sales handoff to a successful installation. You will coordinate customers, schedules, payments, equipment, parts, documentation, inspections and field teams to ensure readiness and prevent issues.

This role requires prior residential HVAC, Plumbing, and Electrical coordination experience and a detail-oriented approach to keep jobs on track and customers satisfied.

Qualifications

• Prior residential HVAC, Plumbing, and Electrical installation/service coordination experience is required.
• Experience coordinating technicians, installers, customers, equipment, and job schedules in a residential home-services environment.
• Understanding of the workflow from sold estimate through scheduling, field execution, and completion.

Responsibilities

• Convert sold estimates into scheduled jobs quickly and accurately.
• Verify payments and financing before jobs are scheduled.
• Confirm equipment and required parts are available before installation.
• Coordinate installation schedules for HVAC, Plumbing, and Electrical work.
• Communicate scheduling information, changes, and delays to customers and field teams.
• Maintain complete customer and job information in the CRM.

Skills

Residential HVAC coordination

Residential Plumbing coordination

Electrical coordination

Scheduling coordination

CRM familiarity

Customer communication

Tools

CRM software

Lowe’s portal

ServiceTitan

Project scheduling tools

Job description

Five Star Home Services is seeking an experienced Install Coordinator to move sold home-services jobs from sales handoff to a successful installation. You will coordinate customers, schedules, payments, equipment, parts, documentation, inspections and field teams to ensure readiness and prevent issues.

This role requires prior residential HVAC, Plumbing, and Electrical coordination experience and a detail-oriented approach to keep jobs on track and customers satisfied.