Residential HVAC Operations Lead & Trainer

K Komfort Heating & Cooling; Milwaukee (WI); Sur place; USD 52 000 - 76 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision insurance

Life/AD&D insurance

401(k) with company match

Paid time off and holidays

Short-Term Disability (coming 2027)

Growth-oriented work culture

Résumé du poste

K Komfort Heating & Cooling is hiring an Assistant Residential Operations Manager in Milwaukee, WI. You will support daily operations, training, and technical guidance for residential HVAC teams, while ensuring high customer satisfaction.

Responsibilities include diagnosing HVAC issues, performing maintenance, and documenting work in our service software. You will interact with homeowners and technicians, and participate in after-hours on-call rotations as needed.

Qualifications

• HVAC systems knowledge, tools, and equipment.
• Strong problem-solving and diagnostic abilities.
• Effective communication with customers and team members.

Responsabilités

• Assist the Residential Operations Manager with daily operations and administration tasks.
• Help build and implement training for Service Technicians and HVAC Installers-Residential.
• Coach team members on technical questions and field procedures.
• Diagnose and repair residential and light commercial HVAC systems per specs.
• Perform routine maintenance to improve reliability and safety.
• Document findings, work performed and parts in service software.
• Explain issues and options clearly to customers.

Connaissances

HVAC knowledge

Problem solving

Customer communication

Time management

Formation

High school diploma or GED

Technical HVAC training

College degree a plus

Outils

EPA 608 (Type II) certification

Description du poste

K Komfort Heating & Cooling is hiring an Assistant Residential Operations Manager in Milwaukee, WI. You will support daily operations, training, and technical guidance for residential HVAC teams, while ensuring high customer satisfaction.

Responsibilities include diagnosing HVAC issues, performing maintenance, and documenting work in our service software. You will interact with homeowners and technicians, and participate in after-hours on-call rotations as needed.