Residential House Supervisor - DSP Mentorship & Care

Croyle-Nielsen Therapeutic Associates, Inc.; Johnstown (Cambria County); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with matching

Paid time off from day one

Paid holidays

Paid training

Supportive culture of gratitude

Job summary

Croyle-Nielsen Therapeutic Associates, Inc. in Johnstown, PA is seeking Residential House Managers to lead and support adults with intellectual and developmental disabilities in a 24/7 group home.

You will supervise DSPs, coordinate daily operations, and ensure licensing readiness while fostering a compassionate, structured environment. This role offers paid training, generous PTO from day one, holidays, and benefits including health, dental, and vision, plus a 401(k) with matching

Qualifications

• High school diploma or GED is required.
• DSP experience (3 years preferred) with knowledge of supporting individuals with intellectual/developmental disabilities.
• Ability to pass background checks, physical, and drug screening.
• Strong communication, organization, leadership, and problem-solving skills.
• Flexibility to work shifts including weekends and holidays.
• Valid PA driver's license and reliable transportation within the Somerset and Johnstown areas.
• Ability to obtain the Medication Practicum Observer Certification within 6 months of hire.

Responsibilities

• Support adults with intellectual/developmental disabilities in achieving personal goals, building daily living skills, and being active in their communities.
• Serve as the first-line supervisor for DSPs by training, coaching, mentoring, and ensuring they meet C-NTA's expectations for quality and professionalism.
• Manage daily operations of a residential group home to ensure a safe, stable, and person-centered environment.
• Create staff schedules and ensure staffing levels meet required ratios. Work in ratio as needed to ensure state-required staffing levels are met.
• Participate in an on-call rotation, responding to emergencies, and providing guidance to staff while setting healthy boundaries for appropriate on-call usage.
• Complete routine audits, checklists, and inspections to ensure the group home remains licensing-ready at all times.
• Oversee medical appointment coordination, accompany individuals to appointments, and ensure all medical documentation is submitted within required timeframes.
• Submit required documentation and monitor their team's documentation to ensure timeliness and quality of all daily notes.
• Support new hires through shadow shifts and follow-up coaching to ensure they are confident and properly trained.
• Collaborate with the residential office management team to address concerns, resolve issues, and continuously improve service quality.

Skills

DSP experience

Communication

Leadership

Problem-solving

Organization

Multitasking

Education

High school diploma or GED

Job description

Croyle-Nielsen Therapeutic Associates, Inc. in Johnstown, PA is seeking Residential House Managers to lead and support adults with intellectual and developmental disabilities in a 24/7 group home.

You will supervise DSPs, coordinate daily operations, and ensure licensing readiness while fostering a compassionate, structured environment. This role offers paid training, generous PTO from day one, holidays, and benefits including health, dental, and vision, plus a 401(k) with matching