Residential Garage Door Estimator & Solutions Advisor

Overhead Door Company; City of Syracuse (NY); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Company vehicle

Company cell phone or allowance

Health insurance (no-cost bronze plan)

401(k) with company match

Life insurance

Short-term disability

Vacation time

Sick time / PTO

Holiday pay

Job summary

Overhead Door Company of Greater Syracuse is seeking a motivated Residential Garage Door Estimator to meet with homeowners, property owners, and managers to review garage door and opener needs. You will primarily handle residential projects while supporting light commercial work, with a focus on accurate measurements and clear recommendations.

The role requires 3+ years of verifiable garage door experience, strong customer communication, and the ability to explain options, prepare estimates, and

Qualifications

• Minimum of 3 years of verifiable garage door industry experience, or equivalent experience demonstrating the ability to independently measure, specify, and order similar building products
• Ability to independently measure openings and identify jobsite conditions that affect installation
• Knowledge of residential garage doors, openers, product selection, measurements, and installation conditions
• Strong verbal communication and customer service skills
• Strong attention to detail
• Self-motivated and able to manage time independently
• Valid and clean New York State driver’s license
• Comfortable using mobile devices, photos, estimating software, CRM systems, manufacturer portals, supplier portals, and other company technology
• Comfortable using Microsoft Outlook, Word, Excel, and other common business software

Responsibilities

• Conducting in-home and on-site consultations scheduled by our office team
• Evaluating residential and light commercial garage door and opener needs
• Measuring openings and reviewing jobsite conditions
• Preparing and presenting estimates for repairs, replacements, and new installations
• Explaining product options, including door styles, colors, insulation, window options, openers, garage door screens, and accessories
• Helping customers make informed decisions based on their needs, budget, and existing conditions
• Following up on proposals and actively pursuing open estimating opportunities
• Coordinating with our internal team on scheduling, ordering, and job execution
• Verifying measurements, materials, product selections, and scope requirements
• Preparing and placing product orders accurately according to company procedures, including complete garage doors, garage door screens, replacement sections, garage door openers, and related materials
• Maintaining strong communication with customers and coworkers throughout the process

Skills

Garage door experience

Measurement

Customer service

Attention to detail

Time management

Driver's license NY

CRM software

Microsoft Office

Tools

Estimating software

CRM systems

Manufacturer portals

Supplier portals

Excel

Outlook

Word

Job description

Overhead Door Company of Greater Syracuse is seeking a motivated Residential Garage Door Estimator to meet with homeowners, property owners, and managers to review garage door and opener needs. You will primarily handle residential projects while supporting light commercial work, with a focus on accurate measurements and clear recommendations.

The role requires 3+ years of verifiable garage door experience, strong customer communication, and the ability to explain options, prepare estimates, and