Residential Fiber Installer & Field Tech

Socket Telecom LLC.; Granite City (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay + bonus potential

Medical, dental, vision, life insurance

401k with match

Free fiber service (if available)

Tuition reimbursement

Community engagement opportunities

Job summary

A telecommunications company seeks a skilled Field Services Technician in Granite City, IL. This role involves delivering expert onsite installation services for residential customers, managing installations and repairs, and ensuring a seamless customer experience. Successful candidates will have a high school diploma, telecommunications experience, and must be comfortable working in various weather conditions. The company offers competitive pay, benefits, and a mission-driven culture focused on connecting communities.

Qualifications

• High School diploma or equivalent required.
• Relevant experience in telecommunications, networking, or field service.
• Valid driver’s license with no restrictions.

Responsibilities

• Perform installations and repairs for internet and phone services.
• Install and configure customer equipment like routers and modems.
• Deliver exceptional customer experiences during service visits.

Skills

Telecommunications experience

Networking knowledge

Customer service skills

Problem-solving abilities

Education

High School diploma or equivalent

Tools

CAT3 and CAT5 cabling

Bucket truck operation

Job description

A telecommunications company seeks a skilled Field Services Technician in Granite City, IL. This role involves delivering expert onsite installation services for residential customers, managing installations and repairs, and ensuring a seamless customer experience. Successful candidates will have a high school diploma, telecommunications experience, and must be comfortable working in various weather conditions. The company offers competitive pay, benefits, and a mission-driven culture focused on connecting communities.