Field Technician II: Residential Fiber Installations

Socket Telecom LLC.; Columbia Township (MO); Hybrid; USD 42,000 - 70,000; Full time

Benefits offered by this job

Competitive base pay

Benefits package including medical, dental, life, and vision

401(k) program with employer match

Free Internet in Socket Service Area

Job summary

A local telecommunications provider is looking for a skilled Field Technician-Tier II to deliver expert onsite installation services for residential customers. This role involves performing installations, diagnosing connectivity issues, and ensuring exceptional customer experiences while maintaining safety standards. Ideal candidates have a high school diploma, telecommunications experience, and a valid driver's license. Competitive pay and benefits are offered, including medical and retirement plans.

Qualifications

• Experience in telecommunications or field service is preferred.
• Must have a valid driver’s license with no restrictions.
• Must be able to lift up to 70 lbs.

Responsibilities

• Perform installations and repairs for internet and phone services.
• Install and configure customer equipment.
• Diagnose and resolve connectivity issues efficiently.
• Safely operate company vehicles and equipment.

Skills

Strong aptitude for learning

Excellent verbal and written communication skills

Attention to detail

Ability to adapt to shifting priorities

Strong safety focus

Education

High School diploma or equivalent

Tools

Knowledge of CAT3 and CAT5 cabling

LAN/WAN technologies

Job description

A local telecommunications provider is looking for a skilled Field Technician-Tier II to deliver expert onsite installation services for residential customers. This role involves performing installations, diagnosing connectivity issues, and ensuring exceptional customer experiences while maintaining safety standards. Ideal candidates have a high school diploma, telecommunications experience, and a valid driver's license. Competitive pay and benefits are offered, including medical and retirement plans.