Residential Dispatch

Meridian Waste; South Gadsden, Attalla (AL, AL); On-site; USD 40,000 - 55,000; Full time

Job summary

Meridian Waste is seeking a Dispatcher based in Alabama to coordinate drivers, trucks, and containers for maximum productivity. Responsibilities include assigning loads, preparing daily schedules, and maintaining good customer relations.

The ideal candidate should have proven dispatch experience, strong organizational skills, and Microsoft Office proficiency. Experience in the solid waste industry is preferred, with a light office environment including travel as required.

Qualifications

• Proven experience as a dispatcher or in a similar role.
• Experience in the solid waste industry preferred.
• Ability to work effectively and efficiently within a team environment.

Responsibilities

• Coordinate the utilization of drivers, trucks, and containers to maximize productivity.
• Prepare and close the daily route schedule.
• Interact courteously with customers.

Skills

Organizational skills

Customer service

Microsoft Office proficiency

Education

Associates Degree preferred

Job description

Job Details

Job Location: Alabama Hauling - Attalla, AL 35954

Summary

The Dispatcher is responsible for the coordination of the utilization of drivers, trucks and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers.

Essential Duties and Responsibilities

• Create and maximize capacity by ensuring productive use of all assets, equipment and drivers.
• Ensure maximum productivity by achieving or exceeding company‑established goals by successfully routing vehicles.
• Assign loads to drivers based on designated routes and driver location.
• Prepare, update, dispense and close the daily route schedule.
• Gather and maintain route sheet documentation for pick‑ups (scheduled, missed, extra pick ups), route completions and driver locations.
• Ensure route completion via the driver check‑in process.
• Close prior day routes by 10am (local time) within the Soft‑Pak operating system.
• Courtly interact with customers, as required.
• Report driver performance issues or concerns to appropriate management for resolution.
• Follow and comply with all safety policies.
• Perform additional duties as assigned.

Qualifications

• Associates Degree preferred.
• Proven experience as a dispatcher or in a similar role.
• Experience in customer service preferred.
• Microsoft Office proficiency.
• Experience in the solid waste industry preferred.
• Strong organizational skills and ability to work in a high‑volume, fast‑paced environment.
• Ability to work effectively and efficiently within a team environment.
• Ability to complete projects and assignments with minimal direction from leadership.

Physical Demands

Light lifting (20‑25 pounds), office environment.

Work Environment

• Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
• Travel: As required for position.

In addition to the above, the performance of other related duties may be required.