Dispatch

Meridian Waste; Salem (AL); On-site; USD 30,000 - 50,000; Full time

Job summary

Meridian Waste is seeking a Dispatcher in Salem, Alabama to effectively coordinate the utilization of drivers, trucks, and containers. This role involves maximizing productivity and ensuring efficient service to customers.

The ideal candidate will have experience as a dispatcher or in customer service, with a strong proficiency in Microsoft Office. Responsibilities include routing vehicles and managing daily schedules. Applicants should demonstrate strong organizational skills and the ability to work in a fast-paced environment.

Qualifications

• Proven experience as a dispatcher or similar role.
• Experience in customer service preferred.
• Proficiency in Microsoft Office.

Responsibilities

• Create and maximize capacity by ensuring productive use of all assets, equipment, and drivers.
• Ensure maximum productivity by achieving or exceeding company-established goals.
• Assign loads to drivers based on designated routes and driver location.

Skills

Organizational skills

Customer service

Microsoft Office proficiency

Ability to work in a team

Experience in a fast-paced environment

Education

Associate’s degree preferred

Job description

Location

Lee County - Salem, AL 36874

Summary

The Dispatcher is responsible for the coordination of the utilization of drivers, trucks and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers.

Responsibilities

• Create and maximize capacity by ensuring productive use of all assets, equipment and drivers.
• Ensure maximum productivity by achieving or exceeding Company‑established goals by successfully routing vehicles.
• Assign loads to drivers based on designated routes and driver location.
• Prepare, update, dispense and close the daily route schedule.
• Gather and maintain route sheet documentation for pick‑ups (scheduled, missed, extra pick‑ups), route completions and driver locations.
• Ensure route completion via the driver check‑in process.
• Close prior day routes by 10am (local time) within the Soft‑Pak operating system.
• Courteously interact with customers, as required.
• Report driver performance issues or concerns to appropriate management for resolution.
• Follow and comply with all safety policies.
• Additional duties as assigned.

Qualifications

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Associate’s degree preferred.

Experience

• Proven experience as a dispatcher or in a similar role.
• Experience in customer service preferred.
• Microsoft Office proficiency.
• Experience in the Solid Waste Industry preferred.

Specialized Knowledge

• Strong organizational skills and ability to work in high‑volume, fast‑paced environment.
• Ability to work effectively and efficiently within a team environment.
• Ability to complete projects and assignments with minimal direction from leadership.

Physical Demands

Light lifting (20‑25 pounds), office environment.

Work Environment

• Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
• Travel: As required for position.

In addition to the above, the performance of other related duties may be required.