Residential Admin

Meridian Waste; Anniston (AL); On-site; USD 35,000 - 55,000; Full time

Job summary

Meridian Waste in Anniston, AL is seeking a Residential Admin to coordinate driver utilization, routes, and containers to maximize capacity and ensure prompt, courteous service to customers.

The role requires routing vehicles, assigning loads, maintaining daily schedules, and ensuring timely route closeouts, with strong organizational skills and a customer-focused approach.

Qualifications

• Associates Degree preferred.
• Experience as a dispatcher or in a similar role.
• Experience in the solid waste industry preferred.
• Microsoft Office proficiency.

Responsibilities

• Route vehicles to maximize productivity and meet company goals.
• Assign loads to drivers based on designated routes and driver locations.
• Prepare and update the daily route schedule.
• Maintain route documentation for pickups and driver locations.
• Close prior day routes by 10am in the Soft-Pak system, and support safety policies.

Skills

Dispatcher experience

Customer service

Microsoft Office

Solid Waste Industry experience

Education

Associate's Degree

Tools

MS Office

Job description

Job DetailsJob Location: Anniston - Anniston, AL 36201Summary:

The Residential Admin is responsible for the coordination of the utilization of drivers, trucks and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers.

Essential Duties and Responsibilities

• Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
• Assign loads to drivers based on designated routes and driver location.
• Prepare, update, dispense and close the daily route schedule.
• Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations.
• Ensure route completion via the driver check-in process.
• Close prior day routes by 10am (local time) within the Soft-Pak operating system.
• Courteously interact with customers, as required.
• Report driver performance issues or concerns to appropriate management for resolution.
• Follow and comply with all safety policies.
• Additional duties as assigned.

QualificationsQUALIFICATIONS

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/ and or Experience:

• Associates Degree preferred.
• Proven experience as a dispatcher or in a similar role.
• Experience in customer service preferred.
• Microsoft Office
• Experience in the Solid Waste Industry preferred.

Specialized Knowledge Required – Including any required certificates, licenses, and registrations

• Strong organizational skills and ability to work in high-volume, fast-paced environment.
• Ability to work effectively and efficiently within a team environment.
• Ability to complete projects and assignments with minimal direction from leadership.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Light lifting (20-25 pounds), office environment

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
• Travel: As required for position.

In addition to the above, the performance of other related duties may be required.

I have read and understand the contents of the above job description.