Residential Desk Lead & Front Desk Coordinator

The University of Chicago; Chicago (IL); On-site; USD 23,000 - 26,000; Full time

Job summary

The University of Chicago seeks a Desk Clerk II to provide lead receptionist and clerical support at the residential front desk during the academic year, overseeing building security and mail. The role requires delivering excellent customer service to residents, staff, and visitors.

Responsibilities include inventory control, processing shipments, coordinating with HRL, and maintaining sign-in records. Must be able to lift up to 49 lbs. and work 40 hours weekly.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience required.
• Experience in a college or university setting preferred.

Responsibilities

• Perform receptionist and clerical duties of moderate difficulty per HRL policy.
• Prepare materials for opening/closing residence halls.
• Maintain accurate key inventories and document resident changes.

Skills

Customer service

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Web-based systems

Job description

The University of Chicago seeks a Desk Clerk II to provide lead receptionist and clerical support at the residential front desk during the academic year, overseeing building security and mail. The role requires delivering excellent customer service to residents, staff, and visitors.

Responsibilities include inventory control, processing shipments, coordinating with HRL, and maintaining sign-in records. Must be able to lift up to 49 lbs. and work 40 hours weekly.