Residence Life Desk Clerk (Evenings & Weekends)

University of Chicago; Chicago (IL); On-site; USD 23,000 - 25,000; Full time

Job summary

University of Chicago is seeking a Desk Clerk to support Housing and Residence Life Operations. The role involves front desk duties, security, mail processing, and resident interaction during a 32-hour schedule with evenings, overnights, and weekends.

Applicants should have a high school diploma or GED and prior customer service or office experience, preferably in a university setting. This hourly position offers 32 hours weekly and requires working within campus facilities and procedures.

Qualifications

• High school diploma or GED required.
• Minimum 1 year in general office or clerical work.
• Customer service experience is required; college/university setting preferred.

Responsibilities

• Perform clerical duties per HRL policy and shifts.
• Provide excellent customer service to residents, staff, and visitors.
• Greet and assist residents and guests at the front desk and inform them about campus policies.
• Receive and process mail and packages; manage sign-in/out records.
• Operate building access control and update records as needed.
• Report maintenance issues and coordinate with facilities staff.
• Assist with supplies, desk documentation, and staff orientation.

Skills

Customer service

Communication

Multitasking

Teamwork and diplomacy

Policy adherence

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Web-based systems

Job description

University of Chicago is seeking a Desk Clerk to support Housing and Residence Life Operations. The role involves front desk duties, security, mail processing, and resident interaction during a 32-hour schedule with evenings, overnights, and weekends.

Applicants should have a high school diploma or GED and prior customer service or office experience, preferably in a university setting. This hourly position offers 32 hours weekly and requires working within campus facilities and procedures.