Residential Connectivity Sales Specialist

SPECTRUM; Seekonk (MA); Hybrid; USD 42,000 - 70,000; Full time

Job summary

Spectrum seeks a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. You will prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs.

You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience from first contact

Qualifications

• Prospect and qualify leads
• CRM pipeline management
• In-home or virtual consultations
• Explain product features and tailor solutions
• Close sales and meet targets

Responsibilities

• Prospect and qualify residential leads for internet, TV, mobile, and voice services.
• Conduct in-home or virtual consultations to assess customer needs.
• Tailor connectivity packages and demonstrate equipment.
• Explain product features and the value proposition to customers.
• Close sales and meet or exceed targets.
• Manage and update your sales pipeline in CRM tools.
• Follow up on leads and ensure a positive experience from first contact through installation.
• Partner with service teams to resolve issues and support long-term customer satisfaction.

Job description

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. In this role, you will prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs. You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience from first contact through installation, partnering with service teams to resolve issues and support long-term customer satisfaction.