Residential Connectivity Sales Specialist

SPECTRUM; Glocester (RI); On-site; USD 45,000 - 75,000; Full time

Job summary

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. You will conduct in-home or virtual consultations, tailor connectivity packages to meet customer needs, and close sales.

You’ll explain features, demonstrate equipment, manage your pipeline in CRM tools, follow up on leads, and partner with service teams to ensure installation success and long-term satisfaction.

Responsibilities

• Prospect and qualify leads
• Conduct in-home or virtual consultations
• Tailor connectivity packages to customer needs
• Explain product features and demonstrate equipment
• Close sales and meet targets
• Manage your pipeline in CRM tools
• Follow up on leads and ensure installation satisfaction
• Partner with service teams to resolve issues and support long-term customer satisfaction

Job description

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. In this role, you will prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs. You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience from first contact through installation, partnering with service teams to resolve issues and support long-term customer satisfaction.