Residential Connectivity Sales Specialist

SPECTRUM; Providence (RI); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Spectrum seeks a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. You will prospect and qualify leads, conduct in-home or virtual consultations, tailor connectivity packages, explain features, demonstrate equipment, and close sales while meeting targets.

You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience from first contact through installation, partnering with service teams

Qualifications

• Experience selling telecom/connectivity products preferred.
• Ability to conduct in-home or virtual consultations.
• Excellent communication and consultative selling skills.

Responsibilities

• Prospect and qualify leads for residential connectivity solutions.
• Conduct in-home or virtual consultations to assess customer needs.
• Tailor connectivity packages and demonstrate equipment.
• Explain product features and close sales while meeting targets.
• Manage sales pipeline in CRM and follow up on leads.

Skills

Sales prospecting

CRM proficiency

In-home consultations

Virtual consultations

Strong communication

Tools

Salesforce CRM

Job description

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. In this role, you will prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs. You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience from first contact through installation, partnering with service teams to resolve issues and support long-term customer satisfaction.