Residential Concierge Security- FT Swing Shift -$20.40Hr (West Loop)

MFort Security Services; Chicago (IL); On-site; USD 23,000 - 32,000; Full time

Job summary

MFort Security Services in Chicago seeks a reliable Concierge Security Officer to join our team for a FT swing shift at a residential property. You will greet residents and visitors, enforce access control, and respond to safety concerns with a calm, professional demeanor.

Ideal candidates have at least 2 years in concierge or front desk security, a high school diploma or GED, a valid Illinois PERC card (or ability to obtain one), and are willing to pass drug and background checks.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask and remain composed under pressure.
• Able to stand/walk for extended periods and work independently.

Responsibilities

• Greet residents, guests, and visitors in a friendly, professional manner.
• Enforce access control procedures and manage visitor logs.
• Observe, report, and document incidents or safety hazards.
• Conduct routine patrols to maintain a secure environment.
• Respond promptly to emergencies or concerns.
• Follow post orders and client procedures, communicate with management.

Skills

Customer service

Communication

Multitasking

Calm under pressure

Education

High school diploma or GED

Tools

PERC card

Job description

About MFort Security Services

MFort Security Services is a trusted provider of contract security services based in Chicago, Illinois. Our mission is to deliver high-quality, client-focused service while building lasting partnerships. We pride ourselves on employing experienced, professional, and friendly security staff who reflect our commitment to safety and excellence. We invest in our employees through training, ongoing support, and a strong company culture. Our leadership team brings deep industry knowledge and is dedicated to exceeding expectations in every client engagement.

Equal Opportunity Employer – M/F/D/V

Position Summary

We are seeking a professional and reliable Concierge Security Officer to join our team as a concierge for a FT swing shift position. This position is responsible for maintaining a safe and welcoming environment at a residential property. The ideal candidate has strong customer service skills, a calm and courteous demeanor, and previous experience in a concierge or front-desk role.

Key Responsibilities:

• Greet and assist residents, guests, and visitors in a friendly and professional manner
• Enforce access control procedures and monitor visitor management systems
• Observe, report, and document incidents, safety hazards, or suspicious activity
• Conduct routine patrols of the property to ensure a secure and orderly environment
• Maintain situational awareness and respond promptly to emergencies or concerns
• Adhere to all company policies, post orders, and client procedures
• Communicate effectively with property management, clients, team members, and contractors
• Responsibly use company and client-provided equipment for security and monitoring tasks
• Perform additional duties as required by site management or MFort supervisors

Qualifications:

• Open to working a swing schedule, see below for schedule.
• Must be at least 18 years of age
• High school diploma or GED required
• Must have a valid Illinois PERC card and 20-hour security training certificate (or ability to obtain)
• Minimum 2 years of residential concierge or front desk security experience
• Strong customer service and communication skills
• Ability to multitask and remain composed under pressure
• Capable of standing and walking for extended periods
• Able to work independently with minimal supervision
• Must pass a drug screening and background check

Schedule & Compensation:

• Shift: Sat and Sun 7:00 AM-3:00 PM, Monday- Wednesday 3:00 PM – 11:00 PM (This is one set schedule at one site)
• Pay Rate: $20.40 per hour