Residential Concierge -2nd Shift- 5PM-1AM- FT $19.50/HR (Gold Coast)

MFort Security Services; Chicago (IL); On-site; USD 23,000 - 30,000; Full time

Job summary

MFrom Security Services in Chicago is seeking a Second Shift Concierge Security Officer to maintain a safe and welcoming environment at a residential property. The role emphasizes strong customer service, a calm demeanor, and prior concierge or front desk experience.

Responsibilities include greeting residents, enforcing access control, reporting incidents, patrolling the property, and coordinating with management and clients.

Qualifications

• Must have high school diploma or GED.
• Illinois PERC card and 20-hour security training certificate (or ability to obtain).
• Minimum 2 years of residential concierge or front desk security experience.

Responsibilities

• Greet residents, guests, and visitors in a friendly and professional manner.
• Enforce access control procedures and monitor visitor management systems.
• Observe, report, and document incidents, safety hazards, or suspicious activity.
• Conduct routine patrols of the property to ensure a secure and orderly environment.
• Maintain situational awareness and respond promptly to emergencies or concerns.
• Adhere to all company policies, post orders, and client procedures.
• Communicate effectively with property management, clients, team members, and contractors.
• Responsibly use company and client-provided equipment for security and monitoring tasks.
• Perform additional duties as required by site management or MFort supervisors.

Skills

Customer service

Communication

Multitasking

Teamwork

Attention to detail

Education

High school diploma or GED

Job description

About MFort Security Services

MFort Security Services is a trusted provider of contract security services based in Chicago, Illinois. Our mission is to deliver high-quality, client-focused service while building lasting partnerships. We pride ourselves on employing experienced, professional, and friendly security staff who reflect our commitment to safety and excellence. We invest in our employees through training, ongoing support, and a strong company culture. Our leadership team brings deep industry knowledge and is dedicated to exceeding expectations in every client engagement.

Equal Opportunity Employer

– M/F/D/V

Position Summary

We are seeking a professional and reliable Second Shift Concierge Security Officer to join our team. This position is responsible for maintaining a safe and welcoming environment at a residential property. The ideal candidate has strong customer service skills, a calm and courteous demeanor, and previous experience in a concierge or front-desk role.

Key Responsibilities

• Greet and assist residents, guests, and visitors in a friendly and professional manner
• Enforce access control procedures and monitor visitor management systems
• Observe, report, and document incidents, safety hazards, or suspicious activity
• Conduct routine patrols of the property to ensure a secure and orderly environment
• Maintain situational awareness and respond promptly to emergencies or concerns
• Adhere to all company policies, post orders, and client procedures
• Communicate effectively with property management, clients, team members, and contractors
• Responsibly use company and client-provided equipment for security and monitoring tasks
• Perform additional duties as required by site management or MFort supervisors

Qualifications

• Must be at least 18 years of age
• High school diploma or GED required
• Must have a valid Illinois PERC card and 20-hour security training certificate (or ability to obtain)
• Minimum 2 year of residential concierge or front desk security experience
• Strong customer service and communication skills
• Ability to multitask and remain composed under pressure
• Capable of standing and walking for extended periods
• Able to work independently
• Must pass a drug screening and background check

Schedule & Compensation

• Shift: Wednesday- Sunday, 5:00PM-1:00AM
• Pay Rate: $19.50/HR