Residential Concierge -2nd Shift- FT $20HR (South Loop)

MFort Security Services; Chicago (IL); On-site; USD 22,730 - 32,373; Part time

Job summary

MFort Security Services is seeking a professional Second Shift LEAD Concierge Security Officer to maintain a safe and welcoming environment at a residential property in Chicago, Illinois. This role involves greeting residents, enforcing access control, and documenting incidents. Ideal candidates should have strong customer service skills and at least 2 years of experience in concierge security. Pay rate is $20/hr, with a schedule from Wednesday to Sunday, 3:00 PM to 11:00 PM.

Qualifications

• Must be at least 18 years of age.
• Must have a valid Illinois PERC card and 20-hour security training certificate (or ability to obtain).
• Minimum 2 years of residential concierge or lead front desk security experience.

Responsibilities

• Greet and assist residents, guests, and visitors.
• Enforce access control procedures.
• Conduct routine patrols of the property.

Skills

Customer service skills

Communication skills

Ability to multitask

Crisis management

Education

High school diploma or GED

Tools

Visitor management systems

Job description

About MFort Security Services

MFort Security Services is a trusted provider of contract security services based in Chicago, Illinois. Our mission is to deliver high-quality, client-focused service while building lasting partnerships. We pride ourselves on employing experienced, professional, and friendly security staff who reflect our commitment to safety and excellence. We invest in our employees through training, ongoing support, and a strong company culture. Our leadership team brings deep industry knowledge and is dedicated to exceeding expectations in every client engagement.

Equal Opportunity Employer

- M/F/D/V

Position Summary

We are seeking a professional and reliable Second Shift LEAD Concierge Security Officer to join our team. This position is responsible for maintaining a safe and welcoming environment at a residential property. The ideal candidate has strong customer service skills, a calm and courteous demeanor, and previous experience in a concierge or front-desk role.

Key Responsibilities

• Greet and assist residents, guests, and visitors in a friendly and professional manner
• Enforce access control procedures and monitor visitor management systems
• Observe, report, and document incidents, safety hazards, or suspicious activity
• Conduct routine patrols of the property to ensure a secure and orderly environment
• Maintain situational awareness and respond promptly to emergencies or concerns
• Adhere to all company policies, post orders, and client procedures
• Communicate effectively with property management, clients, team members, and contractors
• Responsibly use company and client-provided equipment for security and monitoring tasks
• Perform additional duties as required by site management or MFort supervisors

Qualifications

• Must be at least 18 years of age
• High school diploma or GED required
• Must have a valid Illinois PERC card and 20-hour security training certificate (or ability to obtain)
• Minimum 2 year of residential concierge or lead front desk security experience
• Strong customer service and communication skills
• Ability to multitask and remain composed under pressure
• Capable of standing and walking for extended periods
• Able to work independentlyMust pass a drug screening and background check

Schedule & Compensation

• Shift: Wednesday- Sunday, 3:00PM-11:00PM
• Pay Rate: $20HR

If you're looking to grow with a company that values professionalism and teamwork, apply now to join MFort Security Services.