Residential Case Manager: Support & Crisis Intervention

Postgraduate-Center-For-Mental-Heal; New York (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

The Residential Case Manager at Postgraduate-Center-For-Mental-Heal provides supportive counseling to residents, helps with service plans, maintains records, and supports crises intervention. The role involves documenting services, monitoring safety, and delivering 11 service categories through guidance and support.

Responsibilities include managing caseloads, leading groups, escorting residents to medical or benefit appointments, coordinating entitlement services, and participating in staff

Qualifications

• Bachelor’s degree in Human Service field required.
• Minimum two years as a case manager or counselor in residential/mental health settings required.
• Associate degree with 5+ years of related experience also qualifies.

Responsibilities

• Provide supportive counseling to residents and assist with goals.
• Implement and document individual service plans for residents.
• Maintain accurate case records and progress notes.
• Lead recreation, counseling, and rehabilitation groups.
• Coordinate crises intervention and safety monitoring.
• Assist with medication management per policy and procedures.

Skills

Case management

Crisis intervention

Documentation

Communication

Education

Bachelor’s degree in Human Services

Associate degree in Human Services

Job description

The Residential Case Manager at Postgraduate-Center-For-Mental-Heal provides supportive counseling to residents, helps with service plans, maintains records, and supports crises intervention. The role involves documenting services, monitoring safety, and delivering 11 service categories through guidance and support.

Responsibilities include managing caseloads, leading groups, escorting residents to medical or benefit appointments, coordinating entitlement services, and participating in staff