Residential Case Manager & Crisis Support

Postgraduate Center for Mental Health; New York (NY); On-site; USD 52,000 - 68,000; Full time

Job summary

Postgraduate Center for Mental Health is seeking a Scatter Site Case Manager to provide supportive counseling and crisis intervention for residents, helping them achieve long- and short-term goals. You will document services, monitor safety, and ensure quality care across diverse service categories.

Responsibilities include direct client support, assessment, group facilitation, and community outreach, with emphasis on de-escalation, time management, and collaboration with clinical staff and

Qualifications

• Bachelor’s degree in Human Services or related field required.
• Two years of experience in case management or counseling in residential/mental health settings preferred.
• Associate degree may substitute for experience (5+ years).

Responsibilities

• Provide support services to residents on assigned caseload.
• Document progress notes, service plans, and case records.
• Conduct assessments (functional, employment, nicotine, substance use) to guide care.
• Lead group activities and provide counseling to residents.
• Escort residents to appointments and coordinate community activities.
• Manage crises and de-escalate situations to minimize risk.

Education

Bachelor’s Degree

Associate Degree

Tools

Microsoft Office

Foothold AWARDS

Job description

Postgraduate Center for Mental Health is seeking a Scatter Site Case Manager to provide supportive counseling and crisis intervention for residents, helping them achieve long- and short-term goals. You will document services, monitor safety, and ensure quality care across diverse service categories.

Responsibilities include direct client support, assessment, group facilitation, and community outreach, with emphasis on de-escalation, time management, and collaboration with clinical staff and