Field-Based Resident Care Case Manager

Postgraduate-Center-For-Mental-Heal; New York (NY); On-site; USD 52,000 - 78,000; Full time

Job summary

The Postgraduate-Center-For-Mental-Heal seeks a Scatter Site Case Manager to provide supportive counseling and crisis intervention to residents, guiding them toward personal rehab goals.

You will manage an assigned caseload, document progress, conduct assessments, lead group activities, and coordinate community resources. A Bachelor's in a human-services field and 2+ years in residential mental health are preferred.

Qualifications

• A minimum of a Bachelor’s Degree is required in a Human Service discipline.
• Minimum of two years of experience as a Case Manager or Counselor in residential/mental health settings.
• An Associate Degree may substitute for adequate experience (5+ years).

Responsibilities

• Provide supportive counseling to assist residents in achieving goals.
• Work with an assigned caseload of residents to provide support services.
• Monitor safety and security of resident apartments.
• Lead recreational, counseling, and other rehabilitation groups.
• Document accurate case records, progress notes, and service plans.
• Coordinate and participate in community activities and resources.
• Conduct assessments (Functional, Employment, Nicotine, Substance Abuse, etc.).
• Escort residents to medical or benefits appointments and de-escalate crises.
• Adhere to PCMH policies and participate in staff meetings.

Skills

Strong customer services skills

Interpersonal skills

Oral and written communication

Time management

Good judgment

De-escalation

Calm under crisis

Conflict resolution

Community resources networking

Education

Bachelor's Degree in Human Services or related field

Associate Degree in Human Services (substitutes for experience)

Job description

The Postgraduate-Center-For-Mental-Heal seeks a Scatter Site Case Manager to provide supportive counseling and crisis intervention to residents, guiding them toward personal rehab goals.

You will manage an assigned caseload, document progress, conduct assessments, lead group activities, and coordinate community resources. A Bachelor's in a human-services field and 2+ years in residential mental health are preferred.