Residential Care Shift Supervisor

HILLS & DALES CHILD DEVELOPMENT CENTER; Dubuque (IA); On-site; USD 42,000 - 52,000; Full time

Job summary

Hills & Dales Child Development Center in Dubuque, IA is seeking a Shift Supervisor to oversee daily on-site operations within the resident treatment program, supervising Personal Assistants and guiding the team toward cohesive, high-quality care.

The role emphasizes safety, documentation, and collaboration with families and the interdisciplinary team. A Bachelor’s in Human Services is preferred; one year of direct care supervisory experience is valued.

Qualifications

• Experience supervising staff in a direct care setting.
• Ability to lift 35 lbs and handle physical tasks as required.
• Valid driver's license and clean background.

Responsibilities

• Oversee day-to-day operations of the assigned shift.
• Supervise Personal Assistants and mentor the team.
• Complete shift responsibilities per daily checklist.
• Implement safety procedures and respond to emergencies.
• Schedule staff to cover services and shifts.
• Review incidents and provide necessary follow-up and feedback.
• Communicate with families and coordinate with interdisciplinary teams.
• Attend trainings and ensure policy compliance.

Skills

Leadership

Supervision

Staff training

Scheduling

Education

Bachelor's degree in Human Services

Associates degree + 1 year direct care experience

Job description

Hills & Dales Child Development Center in Dubuque, IA is seeking a Shift Supervisor to oversee daily on-site operations within the resident treatment program, supervising Personal Assistants and guiding the team toward cohesive, high-quality care.

The role emphasizes safety, documentation, and collaboration with families and the interdisciplinary team. A Bachelor’s in Human Services is preferred; one year of direct care supervisory experience is valued.