Residential Care Program Lead

HILLS & DALES CHILD DEVELOPMENT CENTER; Dubuque (IA); On-site; USD 52,000 - 76,000; Full time

Job summary

HILLS & DALES CHILD DEVELOPMENT CENTER in Dubuque, IA is seeking a Full-Time ICF Program Coordinator. Schedule is 8am-5pm with flexibility; training may extend beyond business hours.

The role oversees active treatment programs for residents, directs staff, and ensures compliance with CARF and regulatory standards. The position includes leading admissions, supervising a cohesive team, onboarding new employees, and providing direct support as needed.

Qualifications

• Bachelor's degree in a Human Services field preferred.
• Associate of Arts degree with one-year experience in a direct support setting will be considered.
• Minimum of one-year supervisory experience demonstrated leadership ability with two years in a direct support facility.
• Minimum of one-year experience working directly with persons with intellectual and/or developmental disabilities.
• QBS Certification within 6 months.
• Valid driver's license and ability to drive agency vehicle(s).
• Ability to obtain a Class C (CDL) endorsement, as assigned.

Responsibilities

• Directs team in planning, coordinating and implementing the Organization's programs and procedures for the individuals served.
• Prepares and facilitates resident admissions & discharges.
• Participates in pre-admission visits with potential residents & families.
• Carries out supervisory responsibilities including interviewing, hiring, and training employees; ensuring staff training; scheduling and directing work; hands-on training.
• On-boarding of new employees with training plans, paperwork, introductions, and setting up work areas.
• Provides direct support on an as-needed basis.

Skills

Supervision

Leadership

Staff training

Team coordination

Education

Bachelor's degree in a Human Services field

Associate of Arts degree with one-year experience in a direct support setting

Minimum one-year supervisory experience with two years in a direct support facility

Job description

HILLS & DALES CHILD DEVELOPMENT CENTER in Dubuque, IA is seeking a Full-Time ICF Program Coordinator. Schedule is 8am-5pm with flexibility; training may extend beyond business hours.

The role oversees active treatment programs for residents, directs staff, and ensures compliance with CARF and regulatory standards. The position includes leading admissions, supervising a cohesive team, onboarding new employees, and providing direct support as needed.