Residential Aide — 24/7 Housing Support & Wellness Checks

Housing Works; New York (NY); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Health insurance

PTO 30 days first year

Education benefit

Job summary

Housing Works Emergency & Transitional Housing Program seeks a Residential Aid to support participants and maintain a safe, clean, and welcoming environment. You will conduct wellness checks, assist with meals, and help with room turnover while aligning with program policies.

This role offers competitive hourly pay, comprehensive health plans, and growth opportunities. The position emphasizes teamwork, reliability, and compassionate service to unhoused individuals and those reentering the

Qualifications

• Bi-lingual in Spanish preferred.
• Excellent written and oral communication.
• Proficient Microsoft Office (Outlook, Excel, Word).

Responsibilities

• Ensures program policies and regulations are adhered to by program participants and staff.
• Ensures the safety, security and integrity of the program for all participants, staff and physical environment of the facility.
• Conducts wellness checks for all participants in accordance to the program’s standards and best practices.
• Conducts periodic building walkthroughs and perimeter checks.
• Provides excellent customer service to program participants, staff, vendors and volunteers.
• Distributes meals to program participants and assists with appropriately packing and storing food items in accordance with regulations.
• Conduct timely room turnover and room inspection activities.
• Maintains and updates program data and documents timely.
• Ensures all program participants, staff and vendors sign in upon arrival and sign out upon departure from the program site.
• Reports maintenance repairs needed to program and hotel management.
• Communicates with the clinical team regarding important observations regarding participants’ behaviors or concerns.
• Participates in agency and program meetings as scheduled.
• Submits incident reports as needed.
• Promotes Housing Works’ core values in day to day activities.
• Performs other tasks as assigned by supervisor
• Provide culturally competent services in accordance to Housing Works’ policies and practices.
• Engages in Housing Works’ advocacy events as required.
• Works collaboratively with other team members within the Justice Initiatives Department and cross-agency.

Skills

Communication skills

Bilingual in Spanish

Dependability

Ability to multitask

Teamwork

Tools

Microsoft Office

Job description

Housing Works Emergency & Transitional Housing Program seeks a Residential Aid to support participants and maintain a safe, clean, and welcoming environment. You will conduct wellness checks, assist with meals, and help with room turnover while aligning with program policies.

This role offers competitive hourly pay, comprehensive health plans, and growth opportunities. The position emphasizes teamwork, reliability, and compassionate service to unhoused individuals and those reentering the