Per Diem Residential Aide

Housing Works; New York (NY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Healthcare plans

PTO up to 30 days

Tuition reimbursement

Job summary

Housing Works is seeking a Residential Aide to oversee the wellbeing and safety of clients and staff across shifts, including 8am–4pm, 4pm–12am, and 12am–8am, seven days a week in our New York residence facilities.

The role involves crisis intervention, confidentiality, and collaboration with clinical staff. Responsibilities include screenings, shift reports, and liaising with management, while benefiting from healthcare plans, PTO, and tuition assistance.

Qualifications

• At least one year of work experience.
• Certificate of Fitness (S-95) to be obtained within eighty (80) days of employment.
• Annual compliance training to be completed in 30 days.

Responsibilities

• Prioritize and multi-task.
• Work with the homeless population.
• Use PPE provided by Housing Works during shifts when required.
• Provide excellent customer service and strong interpersonal skills.
• Communicate effectively with all levels of management (verbal and written).
• Proficient in Microsoft Outlook, Word, and Excel.
• Write and submit Shift Reports at the end of every shift.
• Conduct periodic facility walk-throughs.
• Screen visitors, staff, and clients per Housing Works’ requirements.
• Ensure safety, security and integrity of residents and the facility.

Skills

Customer service

Communication skills

MS Outlook/Word/Excel

Work well under pressure

Team collaboration

Job description

Benefits:

We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Overview:

The Residential Aide (RA) ensures the wellbeing and safety of the program’s clients and staff during their shifts. The RA provides crisis intervention as needed to maintain residential safety and security. The RA works in shifts from 8am to 4pm, 4pm to 12am, 12am-8am (give-or-take one hour based on the residence to which they are assigned). An RA may also work 12am-12pm, or 12:00pm-12:00am. The schedule operates 7 days a week, and all holidays as needed.

Responsibilities:

• Ability to prioritize and multi-task.
• Ability to work with the homeless population.
• Must possess a Certificate of Fitness for Supervision of Fire-Alarm Systems (S-95) within eighty (80) days of employment.
• Must complete annual compliance training in 30 days.
• Must use PPE provided by Housing Works during shift when required by Housing Works Policies and Procedures
• Dependable and flexible
• Excellent internal and external customer service skills and strong interpersonal skills.
• Good communication skills both verbally and written including the ability to communicate with all levels of management.
• Must be proficient in Microsoft Outlook, Word, and Excel.
• Ability to work under pressure.
• Ability to work with colleagues to solve problems.
• Ensure the safety, security and integrity of all residents and guests, as well as the physical environment of the facility.
• Conduct periodic facility walk-throughs.
• Always provide excellent customer service and confidentiality.
• Communicate with the clinical staff on resident behavior as well as the care of those on the fragile list.
• Provide screenings for all visitors, staff, and clients who enter subject to Housing Works’ requirements.
• Write and submit Shift Reports at the end of every shift

Requirements:

• At least one year of work experience.

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.