Resident Support & Housing Stabilization Aide

Housing Works, Inc.; Northern, New York (KY, NY); Hybrid; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health insurance plans

PTO up to 30 days

Educational benefit

Job summary

Housing Works, Inc. is seeking a Case Aide to support residents toward housing stability and wellness. You will work under Case Managers to implement service plans, help with daily living skills, access needed services, and ensure safe, stable housing within a harm-reduction framework.

You will accompany residents to appointments and use person-centered approaches to foster engagement and recovery. This role requires flexibility for shifts and strong communication skills.

Qualifications

• Minimum one year experience in a residential, shelter, supportive housing, behavioral health, harm reduction, HIV services, or related human services setting.
• High School Diploma or GED required; Associate’s Degree or coursework in related fields preferred.
• Peer Certification, CASAC, or related credentials encouraged but not required.

Responsibilities

• Build rapport with residents and provide supportive, respectful engagement daily.
• Assist residents with service-plan goals including housing stability, health care, and benefits.
• Accompany residents to appointments (medical, behavioral health, HIV care, legal, social services).
• Use motivational interviewing, harm reduction, trauma-informed, and person-centered approaches.
• Document interactions and service notes in the Electronic Case Record.

Skills

Interpersonal skills

Communication skills

Spanish (optional)

Education

CASAC or Peer Certification preferred

Job description

Housing Works, Inc. is seeking a Case Aide to support residents toward housing stability and wellness. You will work under Case Managers to implement service plans, help with daily living skills, access needed services, and ensure safe, stable housing within a harm-reduction framework.

You will accompany residents to appointments and use person-centered approaches to foster engagement and recovery. This role requires flexibility for shifts and strong communication skills.