Residential Access Specialist

The Ohio State University; Columbus (OH); On-site; USD 52,000 - 68,000; Full time

Job summary

The Ohio State University’s Student Life Disability Services seeks a Residential Access Specialist to review disability documentation and support accessible campus housing. You will collaborate with housing, dining, and health services to determine reasonable accommodations and counsel students through the interactive process.

Responsibilities include coordinating with multiple offices, documenting communications, leading outreach and training, and supporting exam proctoring during peak periods.

Qualifications

• Bachelor’s degree in education, human services, social work, or related field; 4 years of relevant work experience.
• Excellent administrative skills and ability to manage multiple complex situations; strong written and verbal communication.
• Knowledge of academic accommodations and ability to collaborate across teams; basic computer skills including Word, Excel, PowerPoint.

Responsibilities

• Review disability documentation and student narratives to determine eligibility for accommodations.
• Collaborate with Housing & Residence Education, Dining Services, Facilities, and Health Center on accommodation decisions.
• Counsel and advise on academic and co‑curricular accommodation requests; maintain confidential records.
• Refer students to campus resources; conduct outreach, trainings, and workshops; serve on committees.
• Provide central administrative support, respond to inquiries, and assist with exam proctoring during peak periods.
• Supervise interns or student employees as needed; background check required.

Skills

Administrative skills

Verbal communication

Written communication

Multitasking

Team collaboration

Customer service

Education

Bachelor's degree

Tools

PowerPoint

Excel

Word processing

Job description

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Job Title: Residential Access Specialist

Department: Student Life | Disability Services

Student Life Disability Services (SLDS) at The Ohio State University is a department within Student Life’s Strategy, Impact and Academic Partnerships team.

Student Life Disability Services collaborates with and empowers students to engage fully, learn without barriers and thrive within the university community by providing support services and education to advance equal access.

The Residential Access (Res Access) Specialist works within SLDS in collaboration with students, staff, and faculty to improve campus accessibility and engagement in their residential university experience. This position’s primary focus is to review disability documentation and student narratives as part of the interactive process to determine eligibility for reasonable accommodations and services. This position requires knowledge acquisition of physical, experiential, programmatic, legal, and policy-related rights and barriers that students with disabilities may encounter within the residential experience. These include but are not limited to accommodations related to housing contracts and assignments, residential programs, dining plans, emotional support animals, and other residentially-based accommodation requests. This position collaborates with and serves on accommodation review teams to work in close alignment and consultation with Student Life units including Housing & Residence Education, Dining Services, Facilities, Counseling & Consultation Service, and the Student Health Center.

This role also counsels, advises, and reviews academic and other co‑curricular non‑residential student accommodation requests; maintains confidential information and database records; documents communication regarding students, partner offices, and instructors; refers students to campus and community resources; serves as an advocate for access; works to implement accommodations to ensure compliance with applicable laws and policies; contributes to policy and office literature development; conducts outreach and educational workshops, training, and presentations; and serves on University committees and task forces and acts as a liaison for other departments; provides central administrative support including responding to office inquiries via e mail, phone, and at front desk when needed. Assists with exam proctoring during high-volume periods. Supervises interns or student employees, as needed. Final candidate must successfully complete a background check.

Qualifications

Required: Bachelor’s degree in education, human services, social work, or related field; 4 years of relevant work experience; excellent administrative skills and ability to manage multiple complex situations; strong written and verbal communication skills; understanding of academic accommodations; ability to build and maintain professional relationships and work collaboratively on a team; strong ability to assess a situation and problem-solve appropriately. Working knowledge of common computer applications (e.g. word processing, PowerPoint, Excel).

Desired

Master’s degree in higher education/student affairs, human services, social work, rehabilitation counseling, or related field; 4-8 years of relevant experience; experience working with individuals with disabilities; experience working with students in higher education in a residential setting; knowledge of disabilities and relevant laws; knowledge of campus and community resources, knowledge of inclusive educational design; demonstrated presentation skills.

Additional Information

The targeted hiring range for this position is $52,000 - $67,500. The offer for this position will fall within this range based on internal equity, the unit’s available budget, and the selected candidate’s qualifications.

Ohio State will not sponsor applicants for work visas for this position.

Career Roadmap Designation

https://hr.osu.edu/career-roadmap/

Function: Student Life

Sub function: Accessibility

Career Level: Specialist 3

Office of Student Life Mission Statement:

The Office of Student Life fosters students’ development, learning, well‑being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.

Location: Baker Hall (0095) Position Type: Regular Scheduled Hours: 40 Shift: First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.