Resident Wellbeing & Community Coordinator

PA Housing; United States; Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

High street discounts

Health cash plans

26 days' annual leave

Flexible bank holidays

Car leasing

Hybrid working

Job summary

PA Housing is seeking a proactive housing officer to support residents across our schemes. You will build strong relationships, deliver community activities, and provide practical support to promote wellbeing and independence.

This fixed-term contract for 6 months offers hybrid working with approximately two to three days in the office per week, a range of employee benefits, and a real opportunity to make a positive difference in older people’s housing.

Responsibilities

• Organise and support community activities and engagement events that promote wellbeing, independence and a sense of belonging
• Provide intensive housing management, including home visits, advice, signposting and support with tenancy sustainment
• Identify and appropriately escalated safeguarding concerns, supporting the safety and wellbeing of vulnerable residents
• Manage enquiries and complaints, resolving issues promptly and providing clear, customer-focused advice
• Monitor repairs, estate services and the condition of communal areas, identifying issues and opportunities for improvement
• Complete and maintain Individual Personal Emergency Evacuation Plans (iPEEPs), ensuring residents’ individual needs are reflected in emergency arrangements
• Work with Asset Management and other colleagues to assess schemes, support investment planning and identify opportunities to improve the environment and value for money

Job description

PA Housing is seeking a proactive housing officer to support residents across our schemes. You will build strong relationships, deliver community activities, and provide practical support to promote wellbeing and independence.

This fixed-term contract for 6 months offers hybrid working with approximately two to three days in the office per week, a range of employee benefits, and a real opportunity to make a positive difference in older people’s housing.