Resident Transporter

East Towne; Charlotte, Northern (NC, KY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay rates

Comprehensive health, dental, and vision insurance

Paid time off and holidays

Ongoing professional development opportunities

Company-paid life insurance

Company-paid Employee Assistance Program

Job summary

A senior care facility in Charlotte, NC, is looking for a compassionate Resident Transporter to safely transport seniors to medical appointments and activities. The ideal candidate will have a high school diploma, a valid driver's license, and a knack for customer service. Responsibilities include assisting residents during boarding, maintaining vehicles, and ensuring safety during transport. Join us to make a meaningful impact in the lives of seniors!

Qualifications

• Valid driver's license with a clean driving record is required.
• Previous experience in transportation, healthcare, or customer service is preferred.
• Ability to safely operate a passenger transport vehicle; training provided if necessary.

Responsibilities

• Safely transport residents to medical appointments and activities.
• Assist residents during boarding and exiting vehicles.
• Ensure company vehicles are clean and well maintained.
• Work closely with staff for timely transportation scheduling.
• Follow traffic laws and safety regulations.
• Maintain accurate transportation logs and report incidents.
• Engage with residents in a friendly and professional manner.

Skills

Strong communication

Interpersonal skills

Compassion for the elderly

Customer service

Education

High school diploma or equivalent

Tools

Passenger transport vehicle

Job description

Are you a compassionate and dependable individual who enjoys assisting seniors with safe and reliable transportation?

East Towne is seeking a dedicated Resident Transporter to ensure residents are transported safely to medical appointments, community activities, and other outings at East Towne.

Why Join East Towne?

At East Towne, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:

• Competitive pay rates
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Ongoing professional development opportunities
• Company-paid life insurance
• Company-paid Employee Assistance Program

Essential Duties and Responsibilities

• Safe Transportation: Safely transport residents to and from scheduled medical appointments, social outings, and other activities as directed.
• Resident Assistance: Provide assistance to residents during boarding and exiting vehicles, ensuring their safety and comfort at all times.
• Vehicle Maintenance: Ensure company vehicles are clean, fueled, and properly maintained. Report any issues or concerns to management.
• Schedule Coordination: Work closely with staff and residents to ensure timely transportation scheduling and efficient route planning.
• Compliance & Safety: Follow all traffic laws, safety regulations, and facility protocols to ensure a secure and positive travel experience for residents.
• Communication & Documentation: Maintain accurate transportation logs and report any incidents or concerns to the appropriate staff.
• Customer Service: Engage with residents in a friendly and professional manner, ensuring a positive and reassuring experience during transportation.

Qualifications

• High school diploma or equivalent (required)
• Valid driver’s license with a clean driving record (required)
• Previous experience in a transportation, healthcare, or customer service role (preferred)
• Ability to safely operate a passenger transport vehicle (training provided if necessary)
• Strong communication and interpersonal skills
• Compassion for and a desire to work with the elderly
• Ability to assist residents with mobility needs, including wheelchairs and walkers

If you’re a caring and responsible individual who enjoys helping seniors remain active and engaged, apply today to make a meaningful impact as a Resident Transporter at East Towne!