Resident Transporter

ALG Senior; Lincolnton (NC); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

Paid time off and holidays

Ongoing professional development

Company-paid life insurance

Employee Assistance Program

Job summary

Heath House in Lincolnton, NC is seeking a dedicated Resident Transporter to ensure residents are transported safely to medical appointments, community activities, and other outings. You will assist residents during boarding and exiting vehicles and help keep vehicles clean and well-maintained.

This role offers competitive pay and benefits, including health insurance, paid time off, and ongoing professional development. A valid driver’s license and a compassionate service mindset are essential.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license with a clean driving record is required.
• Experience in transportation, healthcare, or customer service is preferred.
• Ability to operate a passenger transport vehicle (training provided).
• Excellent communication and interpersonal skills.
• Compassion for and a desire to work with the elderly.
• Ability to assist residents with mobility needs (wheelchairs and walkers).

Responsibilities

• Safely transport residents to and from scheduled medical appointments, social outings, and other activities.
• Assist residents during boarding and exiting vehicles, ensuring safety and comfort.
• Maintain and report vehicle maintenance issues to management.
• Coordinate transportation schedules and plan efficient routes with staff and residents.
• Follow traffic laws, safety regulations, and facility protocols.
• Maintain accurate transportation logs and report incidents to staff.
• Engage with residents in a friendly and professional manner during transportation.

Skills

Communication

Compassion

Mobility assistance

Education

High school diploma or equivalent

Job description

Are you a compassionate and dependable individual who enjoys assisting seniors with safe and reliable transportation?

Heath House is seeking a dedicated Resident Transporter to ensure residents are transported safely to medical appointments, community activities, and other outings at Heath House.

Why Join Heath House?

At Heath House, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:

• Competitive pay rates
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Ongoing professional development opportunities
• Company-paid life insurance
• Company-paid Employee Assistance Program

Essential Duties and Responsibilities:

• Safe Transportation: Safely transport residents to and from scheduled medical appointments, social outings, and other activities as directed.
• Resident Assistance: Provide assistance to residents during boarding and exiting vehicles, ensuring their safety and comfort at all times.
• Vehicle Maintenance: Ensure company vehicles are clean, fueled, and properly maintained. Report any issues or concerns to management.
• Schedule Coordination: Work closely with staff and residents to ensure timely transportation scheduling and efficient route planning.
• Compliance & Safety: Follow all traffic laws, safety regulations, and facility protocols to ensure a secure and positive travel experience for residents.
• Communication & Documentation: Maintain accurate transportation logs and report any incidents or concerns to the appropriate staff.
• Customer Service: Engage with residents in a friendly and professional manner, ensuring a positive and reassuring experience during transportation.

Qualifications:

• High school diploma or equivalent (required)
• Valid driver’s license with a clean driving record (required)
• Previous experience in a transportation, healthcare, or customer service role (preferred)
• Ability to safely operate a passenger transport vehicle (training provided if necessary)
• Strong communication and interpersonal skills
• Compassion for and a desire to work with the elderly
• Ability to assist residents with mobility needs, including wheelchairs and walkers