Resident Transporter

Snow Hill Memory Care; Snow Hill (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Paid time off and holidays

Professional development opportunities

Company-paid life insurance

Employee Assistance Program

Job summary

Snow Hill Memory Care is seeking a dedicated Resident Transporter to safely transport residents to medical appointments, activities, and outings. The role emphasizes compassionate assistance, vehicle safety, and reliable scheduling.

You will coordinate with staff to ensure timely routes, assist residents with mobility needs, and maintain logs while delivering friendly, professional service in a care-focused environment.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with a clean driving record required.
• Experience in transportation, healthcare, or customer service preferred.
• Ability to safely operate a passenger transport vehicle (training provided).
• Strong communication and interpersonal skills.
• Compassion for and desire to work with the elderly.
• Ability to assist residents with mobility needs (wheelchairs, walkers).

Responsibilities

• Safely transport residents to medical appointments and activities.
• Assist residents when boarding and exiting vehicles.
• Maintain clean, fueled, and well‑maintained vehicles; report issues promptly.
• Coordinate schedules with staff to ensure timely transportation and efficient routing.
• Follow traffic laws, safety regulations, and facility protocols.
• Maintain transportation logs and report incidents or concerns.
• Provide friendly, professional customer service to residents and families.

Skills

Driver safety

Customer service

Communication

Interpersonal skills

Mobility assistance

Safety compliance

Route planning

Education

High school diploma or equivalent

Job description

Are you a compassionate and dependable individual who enjoys assisting seniors with safe and reliable transportation?

Snow Hill Memory Care is seeking a dedicated Resident Transporter to ensure residents are transported safely to medical appointments, community activities, and other outings at Snow Hill Memory Care.

Why Join Snow Hill Memory Care?

At Snow Hill Memory Care, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:

• Competitive pay rates
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Ongoing professional development opportunities
• Company-paid life insurance
• Company-paid Employee Assistance Program

Essential Duties and Responsibilities:

• Safe Transportation: Safely transport residents to and from scheduled medical appointments, social outings, and other activities as directed.
• Resident Assistance: Provide assistance to residents during boarding and exiting vehicles, ensuring their safety and comfort at all times.
• Vehicle Maintenance: Ensure company vehicles are clean, fueled, and properly maintained. Report any issues or concerns to management.
• Schedule Coordination: Work closely with staff and residents to ensure timely transportation scheduling and efficient route planning.
• Compliance & Safety: Follow all traffic laws, safety regulations, and facility protocols to ensure a secure and positive travel experience for residents.
• Communication & Documentation: Maintain accurate transportation logs and report any incidents or concerns to the appropriate staff.
• Customer Service: Engage with residents in a friendly and professional manner, ensuring a positive and reassuring experience during transportation.

Qualifications:

• High school diploma or equivalent (required)
• Valid driver’s license with a clean driving record (required)
• Previous experience in a transportation, healthcare, or customer service role (preferred)
• Ability to safely operate a passenger transport vehicle (training provided if necessary)
• Strong communication and interpersonal skills
• Compassion for and a desire to work with the elderly
• Ability to assist residents with mobility needs, including wheelchairs and walkers