Resident Transporter

Stonecroft Assisted Living; Flat Rock (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay rates

Health, dental, vision insurance

Paid time off and holidays

Professional development opportunities

Company-paid life insurance

Employee Assistance Program

Job summary

Stonecroft Assisted Living seeks a dedicated Resident Transporter to ensure safe transportation for residents to medical appointments, activities, and outings. The role emphasizes compassionate care and dependable service within our housing community.

Responsibilities include assisting residents with boarding, maintaining vehicles, and coordinating schedules while upholding safety standards and professional communication with staff and residents.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license with a clean driving record is required.
• Experience in transportation, healthcare, or customer service is preferred.
• Ability to safely operate a passenger transport vehicle (training provided if necessary).

Responsibilities

• Safely transport residents to and from scheduled medical appointments, social outings, and activities.
• Assist residents during boarding and exiting vehicles to ensure safety and comfort.
• Maintain company vehicles: keep clean, fueled, and well-maintained; report issues.
• Coordinate scheduling and plan efficient routes with staff and residents.
• Follow traffic laws, safety regulations, and facility protocols.
• Maintain transportation logs and report incidents to staff.
• Provide friendly, professional customer service to residents during transportation.

Skills

Compassion

Strong communication

Customer service

Mobility assistance

Safety awareness

Education

High school diploma or equivalent

Job description

Are you a compassionate and dependable individual who enjoys assisting seniors with safe and reliable transportation?

Stonecroft Assisted Living is seeking a dedicated Resident Transporter to ensure residents are transported safely to medical appointments, community activities, and other outings at Stonecroft Assisted Living.

Why Join Stonecroft Assisted Living?

At Stonecroft Assisted Living, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:

• Competitive pay rates
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Ongoing professional development opportunities
• Company-paid life insurance
• Company-paid Employee Assistance Program

Essential Duties and Responsibilities:

• Safe Transportation: Safely transport residents to and from scheduled medical appointments, social outings, and other activities as directed.
• Resident Assistance: Provide assistance to residents during boarding and exiting vehicles, ensuring their safety and comfort at all times.
• Vehicle Maintenance: Ensure company vehicles are clean, fueled, and properly maintained. Report any issues or concerns to management.
• Schedule Coordination: Work closely with staff and residents to ensure timely transportation scheduling and efficient route planning.
• Compliance & Safety: Follow all traffic laws, safety regulations, and facility protocols to ensure a secure and positive travel experience for residents.
• Communication & Documentation: Maintain accurate transportation logs and report any incidents or concerns to the appropriate staff.
• Customer Service: Engage with residents in a friendly and professional manner, ensuring a positive and reassuring experience during transportation.

Qualifications:

• High school diploma or equivalent (required)
• Valid driver’s license with a clean driving record (required)
• Previous experience in a transportation, healthcare, or customer service role (preferred)
• Ability to safely operate a passenger transport vehicle (training provided if necessary)
• Strong communication and interpersonal skills
• Compassion for and a desire to work with the elderly
• Ability to assist residents with mobility needs, including wheelchairs and walkers