Resident Success & Leasing Assistant

Willow Bridge Property Company; Richmond (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Career development and advancement

Job summary

Willow Bridge Property Company is seeking an Assistant Property Manager in the Richmond, VA area to support leasing, renewals, and resident relations. You will analyze occupancy trends and assist with marketing initiatives to drive occupancy goals.

The role requires a minimum of 1 year in leasing or property management, excellent communication, and flexibility to work weekends. State licensing may be required; driving could be needed to tour communities.

Qualifications

• 1 year of related leasing or property management experience.
• High school diploma or equivalent; bachelor’s degree preferred.
• Excellent interpersonal communication; motivate and lead a team.
• Proficiency in Microsoft Office (Word, Excel).
• Ability to multitask and meet deadlines.
• Flexible schedule including weekends.
• Must be able to tour the community with clients and walk the property (may require driving).
• State license or certification may be required.

Responsibilities

• Assist with move-out notices, service requests and resident transfers.
• Implement lease renewal and resident retention programs.
• Manage resident relations, including calls, requests and concerns.
• Analyze weekly leasing reports and forecast occupancy trends.
• Assist with marketing strategies, including advertising and publications.
• Manage rent collections, late notices and posting rent.
• Review vacancies, make-ready apartments and models.
• Inspect the property for policy violations, repairs and landscaping.
• Additional duties as assigned.

Skills

Interpersonal communication

Microsoft Office

Multitasking

Time management

Flexible schedule

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Willow Bridge Property Company is seeking an Assistant Property Manager in the Richmond, VA area to support leasing, renewals, and resident relations. You will analyze occupancy trends and assist with marketing initiatives to drive occupancy goals.

The role requires a minimum of 1 year in leasing or property management, excellent communication, and flexibility to work weekends. State licensing may be required; driving could be needed to tour communities.