Resident Specialist

Peak Management LLC

Grand Rapids (MI)

Presencial

USD 28.000 - 36.000

Jornada completa

Hace 3 días
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Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and life insurance
PTO including birthday
401(k) plan with employer matching
$500 sign-on bonus

Descripción de la vacante

Peak Management LLC is seeking a ROCKSTAR Resident Specialist for our Ramblewood Apartments in Grand Rapids, MI. You will engage with prospective and current residents to drive occupancy, deliver top-tier customer service, and support community events.

Applicants should understand Fair Housing basics and be able to work with a team to maintain a welcoming, well-managed property. A valid vehicle and reliable transportation are required.

Formación

  • Experience delivering high quality customer service.
  • Ability to interact with prospective and current residents.
  • Understanding of Fair Housing principles.

Responsabilidades

  • Interact directly with prospective and current residents to maximize occupancy.
  • Collaborate with residents and staff to deliver excellent service.
  • Foster positive relationships with residents and the local community.
  • Support tours and showings to prospective tenants.

Conocimientos

Customer service
Resident relations
Tours & presentations

Descripción del empleo

Smile, you found us! Looking for a career change in 2026? Come find out what makes Peak "THE PLACE" to work and live. Peak is looking for a "ROCKSTAR" Resident Specialist to join our team at our beautiful 1,100+ unit property, Ramblewood Apartments.

  • Ideal candidate interacts directly with prospective and current residents to achieve maximum occupancy.
  • Ideal candidate works patiently, professionally, and cooperatively with residents and staff to provide high quality customer service.
  • Fosters a positive, active, and collaborative relationship with residents, and communities with annual, monthly, weekly resident functions and events.
  • Should demonstrate solid understanding of Fair Housing.
  • Must have reliable transportation.
Why come work for us?

Peak Management provides a superb compensation and benefit package.

  • medical, dental, and life insurance.
  • on-call premium and PTO (including your birthday!).
  • 401(k) plan with generous employer matching.
  • $500 SIGN-ON BONUS INCLUDED**

If you are a positive person and like to make things happen, this is the opportunity for you!

Peak Management is an Equal Opportunity Employer. These laws prohibit discrimination on the basis of race, color, religion, sex, national origin, or status as an individual with a disability or protected veteran.

Requirements
Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer and standing and walking, giving tours, and meeting with potential tenants.
  • Must be able to lift up to 15 pounds at times.
  • Must be able to traverse a variety of properties with stairs and in a variety of weather.
Core Values

In order to achieve success, the Peak Management team must embrace certain core principles and values.

Positive People that Make it Happen!
  • I Can & I Will
  • I Care
  • No Drama
  • Keep Climbing
Benefits

We offer a competitive salary and generous benefit package, along with Paid Time Off (PTO) and 401(k) with ER matching.

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