Resident Specialist

Peak Management, LLC; Grand Rapids (MI); Hybride; USD 36 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Life insurance

401(k) plan with employer matching

Paid Time Off including your birthday

Résumé du poste

Peak Management, LLC is seeking a Rockstar Resident Specialist for our Ramblewood Apartments (1,100+ units). You will interact with prospective and current residents to maximize occupancy and deliver high-quality customer service.

Build positive relationships and support resident events throughout the community. The ideal candidate understands Fair Housing, works well with staff, and has reliable transportation.

Qualifications

• Excellent customer service and communication skills.
• Ability to interact directly with prospective and current residents.
• Solid understanding of Fair Housing laws and guidelines.

Responsabilités

• Interact with prospective and current residents to achieve maximum occupancy.
• Provide high quality customer service in a professional, patient, and cooperative manner.
• Foster positive, active relationships with residents and communities through events and programs.

Connaissances

Customer service

Relationship building

Fair Housing knowledge

Description du poste

Smile, you found us! Looking for a career change in 2026? Come find out what makes Peak "THE PLACE" to work and live. Peak is looking for a "ROCKSTAR" Resident Specialist to join our team at our beautiful 1,100+ unit property, Ramblewood Apartments.

• Ideal candidate interacts directly with prospective and current residents to achieve maximum occupancy.
• Ideal candidate works patiently, professionally, and cooperatively with residents and staff to provide high quality customer service.
• Fosters a positive, active, and collaborative relationship with residents, and communities with annual, monthly, weekly resident functions and events.
• Should demonstrate solid understanding of Fair Housing.
• Must have reliable transportation.

Why come work for us? Peak Management provides a superb compensation and benefit package, including medical, dental, and life insurance. In addition, we also provide on-call premium and PTO (including your birthday!). Looking ahead for retirement? We got that covered too! We also offer a 401(k) plan with generous employer matching.

**$500 SIGN-ON BONUS INCLUDED**

If you are a positive person and like to make things happen, this is the opportunity for you!

Peak Management is an Equal Opportunity Employer. These laws prohibit discrimination on the basis of race, color, religion, sex, national origin, or status as an individual with a disability or protected veteran

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer and standing and walking, giving tours, and meeting with potential tenants.
• Must be able to lift up to 15 pounds at times.
• Must be able to traverse a variety of properties with stairs and in a variety of weather

Core Values

In order to achieve success, the Peak Management team must embrace certain core principles and values:

Positive People that Make it Happen!

• I Can & I Will
• I Care
• No Drama
• Keep Climbing

We offer a competitive salary and generous benefit package, along with Paid Time Off (PTO) and 401(k) with ER matching