Resident Services & Property Coordinator

Century Housing; Los Angeles (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Life insurance

Flexible spending

PTO and holidays

Education and professional development

Job summary

Century Housing is seeking an Assistant Property Manager in Los Angeles, CA. The role supports daily residential property operations, including resident relations, leasing, rent collection, recordkeeping, and maintenance coordination.

You will work closely with property management, maintenance, and resident services staff to maintain a safe, welcoming community and provide primary office coverage in the Property Manager’s absence. Experience with Yardi is preferred.

Qualifications

• Strong customer service and communication skills.
• Ability to maintain accurate records and organize tasks.
• Basic budgeting, invoicing, and vendor coordination knowledge.
• Proficiency with Word/Excel/Outlook and ability to learn property management software.
• Follows leasing, resident screening, fair housing and safety procedures.
• Overtime may be required.

Responsibilities

• Maintain and track communication with owners, residents, vendors, utility companies, and maintenance personnel regarding property matters and unit turnover.
• Process and review maintenance requests for accuracy including coordinating resolution or vendor scheduling
• Process rental applications, including verification of credit, rental references, and employment references
• Prepare various property documents including agreements, addenda and related correspondence as directed by the Property Manager
• Coordinate property advertising including advertising copy, communication with military housing offices, maintain listing databases, and distribution to local real estate offices
• Maintain accurate database information for properties, units, owners, residents, vendors, and other property management records
• Process mail gathering supporting records for correspondence, and file organization
• Record and distribute staff meeting minutes
• Provide inbound and outbound telephone support
• Maintain key control for occupied and available properties, including tracking authorized key distribution and return
• Lead specific tasks as delegated and perform other duties as assigned.

Skills

Customer service

Communication

Organization

Time management

Budgeting basics

Overtime availability

Education

Associate’s degree or 6 months to 1 year related experience

Tools

Yardi

Microsoft Word

Excel

Outlook

Job description

Century Housing is seeking an Assistant Property Manager in Los Angeles, CA. The role supports daily residential property operations, including resident relations, leasing, rent collection, recordkeeping, and maintenance coordination.

You will work closely with property management, maintenance, and resident services staff to maintain a safe, welcoming community and provide primary office coverage in the Property Manager’s absence. Experience with Yardi is preferred.