Resident Services & Operations Lead

FirstService Residential; Town of Florida (NY); On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

Dental Insurance

Vision Insurance

Training Travel

Job summary

FirstService Residential is seeking an Operations Staff member in Florida to provide top-tier service to residents and guests. You will greet, register, and assist with daily property operations while maintaining logs and responding to emergencies.

The role requires strong customer service and communication skills, CPR/ AED is a plus, and a valid Florida Driver’s License. Schedule varies and benefits may apply for part-time staff.

Qualifications

• Minimum of High School diploma or equivalency required.
• FA CPR AED Certification is desirable.
• Two (2) or three (3) years of experience in a similar position preferred.
• Effective written and verbal communication skills.
• Must possess strong customer service background.
• Strong customer service, communication and interpersonal skills required.
• Multiple language fluency is desirable.
• Strong command of information system hardware/software is required.
• Maintain valid Florida Driver’s License.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Control Systems and Emergency Response Systems
• Responds to emergency situations in a timely manner.
• Accurately maintains daily logs, records, and forms.
• Maintains a safe and secure environment throughout the building/property.

Skills

Customer service

Communication

IT literacy

Multilingual

Driver's license

Education

High School Diploma

Tools

Driver's license

Job description

FirstService Residential is seeking an Operations Staff member in Florida to provide top-tier service to residents and guests. You will greet, register, and assist with daily property operations while maintaining logs and responding to emergencies.

The role requires strong customer service and communication skills, CPR/ AED is a plus, and a valid Florida Driver’s License. Schedule varies and benefits may apply for part-time staff.