Night Front Desk & Operations Associate

FirstService Residential

Town of Florida (NY)

On-site

USD 23,000 - 32,000

Full time

2 days ago

Be an early applicant

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Medical plans

Dental

Vision

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a capable Operations Staff member in Fort Lauderdale, FL to greet residents and guests, assist in property operations, and maintain logs and safety procedures. You will respond to emergencies, coordinate with the Property Manager, and support Receiving/Front Desk activities to ensure smooth operations; a strong customer-service mindset is essential.

This full-time role offers a comprehensive benefits package and requires flexibility for shift changes, with

Qualifications

High School diploma or equivalent required.
FA CPR AED Certification is desirable.
Two to three years of experience in a similar position preferred.
Effective written and verbal communication skills.
Strong customer service background.
Multilingual abilities desirable.
Strong command of information system hardware/software is required.

Responsibilities

Demonstrates excellent customer service, communication, and time management skills.
Monitors Control Systems and Emergency Response Systems.
Responds to emergency situations in a timely manner.
Accurately maintains daily logs, records, and forms.
Maintains a safe and secure environment throughout the building/property.
Work shifts subject to change based on property needs.
Check in with the Property Manager during storms or alerts.
Relieve Front Desk staff when needed.
Monitor valet personnel and traffic in garage areas.
Report issues to the Property Manager via Incident Reports.