Resident Services & Operations Coordinator

Twin Pines; New York (NY); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings options

Paid time off

Job summary

Twin Pines in New York is hiring a Resident Services Coordinator to support daily operations across their multifamily residential portfolio. The ideal candidate should possess strong organizational skills, a keen sense of urgency, and proficiency in Yardi. Responsibilities include managing resident relations, assisting with lease renewals, and ensuring exceptional customer service.

This on-site role requires experience in residential property management and offers a competitive benefits package.

Qualifications

• 2+ years of experience in multifamily residential property management.
• Proficiency with Yardi required.
• Strong working knowledge of Microsoft Office and Outlook.

Responsibilities

• Serve as a primary point of contact for residents.
• Assist with lease renewals and documentation.
• Help monitor deadlines and contribute to smooth property operations.

Skills

Strong initiative and problem-solving

Excellent organizational skills

Customer-focused mindset

Clear and professional communication

Education

Bachelor’s degree in Business or a related field

Tools

Yardi

Microsoft Office

Job description

Twin Pines in New York is hiring a Resident Services Coordinator to support daily operations across their multifamily residential portfolio. The ideal candidate should possess strong organizational skills, a keen sense of urgency, and proficiency in Yardi. Responsibilities include managing resident relations, assisting with lease renewals, and ensuring exceptional customer service.

This on-site role requires experience in residential property management and offers a competitive benefits package.