Resident Services & Office Coordinator

YES! Communities; Houston (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Life and disability insurance

Job summary

YES Communities is seeking an Office Administrator in Houston to manage daily office functions, greet residents, answer phones, and support the Community Manager. The role involves handling correspondence, coordinating maintenance requests, and assisting with move‑ins/move‑outs while upholding a professional brand presence.

As the brand ambassador, you will ensure accurate record keeping, facilitate resident communications, and help maintain a positive community environment.

Qualifications

• Excellent oral and written communication skills.
• Must be self-motivated, independent and able to work with minimal supervision.
• Proficiency in Microsoft Office and industry specific software products.

Responsibilities

• Assists residents, visitors, and vendors with inquiries/requests in person and via phone.
• Prepares and distributes resident correspondence.
• Administers office operations including maintaining files, office inventory, documentation processing and scheduling.
• Input and schedule resident maintenance requests including work orders and home inspections.
• Collects payments from residents and assists with electronic payment set-up.
• Assists with move-in/move-out processes as directed by the manager.
• Assists with planning and coordinating resident relations events.
• Additional duties as assigned by management and are subject to change.

Skills

Communication skills

Self-motivation

Microsoft Office

Industry software

Education

High School Diploma

Driver's license

Tools

None

Job description

YES Communities is seeking an Office Administrator in Houston to manage daily office functions, greet residents, answer phones, and support the Community Manager. The role involves handling correspondence, coordinating maintenance requests, and assisting with move‑ins/move‑outs while upholding a professional brand presence.

As the brand ambassador, you will ensure accurate record keeping, facilitate resident communications, and help maintain a positive community environment.