Resident Services & Office Coordinator

Yes! Communities

Greensboro (NC)

On-site

USD 32,000 - 46,000

Full time

4 days ago

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Benefits offered by this job

Competitive salary

Comprehensive health benefits

Life, long and short-term disability

401(k) with company match

Job summary

YES Communities is seeking an Office Administrator to support routine office operations at our Greensboro community. You will greet residents, answer phones, prepare correspondence, maintain files, and assist the Community Manager with projects, helping keep the community running smoothly.

The role emphasizes professionalism, strong communication, and reliability; you will handle payments, coordinate maintenance requests, and participate in events to foster a positive resident experience at YES

Qualifications

Excellent oral and written communication skills.
Must be self-motivated, independent and able to work with minimal supervision.
Proficiency in Microsoft Office and industry-specific software products.

Responsibilities

Assists residents, visitors, and vendors with inquiries/requests in person and via phone.
Prepares and distributes resident correspondence.
Administers office operations including maintaining files, office inventory, documentation processing and scheduling.
Inputs and schedules resident maintenance requests including work orders and home inspections.
Collects payments from residents and assists with electronic payment set-up.
Assists with move-in/move-out processes as directed by the manager.
Assists with planning and coordinating resident relations events.
Additional duties as assigned by management and are subject to change.