Office Administrator

YES! Communities; Fayetteville (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health benefits

Life, long and short-term disability保险

401(k) with company match

Job summary

YES Communities in Fayetteville, GA is seeking an Office Administrator to join our on-site team. You will greet residents, answer calls, process payments, and support the Community Manager with daily operations to keep the community running smoothly.

The role emphasizes strong communication, reliability, and proficiency with Microsoft Office and industry software. You’ll handle maintenance coordination, scheduling, and resident relations events, while representing the YES brand professionally.

Qualifications

• Excellent oral and written communication skills.
• Must be self-motivated, independent and able to work with minimal supervision.
• Proficiency in Microsoft Office and industry specific software products.

Responsibilities

• Assist residents, visitors, and vendors with inquiries in person and by phone.
• Prepares and distributes resident correspondence.
• Maintain files, office inventory, documentation, and scheduling.
• Input and schedule resident maintenance requests including work orders and home inspections.
• Collect payments from residents and assist with electronic payment setup.
• Assist with the move-in/move-out processes as directed by the manager.
• Assist with planning and coordinating resident relations events.
• Additional duties as assigned by management and are subject to change.

Skills

Communication

Self-motivated

Independent

MS Office

Industry software

Education

High School Diploma

Job description

Office Administrator

Reports To: Community Manager

About YES

Founded in 2008, YES Communities has established itself as a leader in the manufactured housing space. YES is the largest privately held manufactured housing REIT in the country. Our commitment to improving communities and enhancing the lives of our residents is evident in our long-standing industry presence and the experience of our leadership team. This dedication and expertise have earned YES recognition and respect in the field, underscoring our significant role in shaping the manufactured housing landscape.

Office Administrator Position Overview

In this role, you will be expected to perform a variety of office management and support tasks including answering phones, greeting customers, preparing correspondence, maintaining office files, ordering office supplies, and taking payments from residents. As the “brand ambassador” for YES Communities, your presence, and overall professionalism will be on full display. You will also assist your Community Manager with the timely completion of projects and help maintain a positive community environment.

Office Administrator Essential Functions

• Assists residents, visitors, and vendors with inquiries/requests in person and via phone
• Prepares and distributes resident correspondence
• Administer office operations including but not limited to maintaining files, office inventory, documentation processing and scheduling.
• Input and schedule resident maintenance requests including work orders and home inspections
• Collect payments from residents and assist with electronic payment set-up
• Assist with the move-in/move-out processes as directed by the manager
• Assists with planning and coordinating resident relations events
• Additional duties as assigned by management and are subject to change

Office Administrator Required Skills

• Excellent oral and written communication skills
• Must be self-motivated, independent and able to work with minimal supervision
• Proficiency in Microsoft Office and industry specific software products

Office Administrator Education And Experience

• A valid in-state driver’s license is required
• High School Diploma or equivalent is preferred
• Previous administration or customer service experience preferred

• Competitive salary
• Comprehensive health benefits
• Life, long and short-term disability insurance
• 401(k) with company match

YES Communities is an Equal Opportunity Employer