Office Administrator- Bilingual

YES! Communities; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Life and disability insurance

401(k) with company match

Job summary

YES Communities in Tampa, FL is seeking a bilingual Office Administrator to support the Community Manager, answer phones, greet residents, and manage office tasks. This on-site role requires professionalism and strong communication to serve our residents and staff.

As the brand ambassador for YES Communities, you will assist with maintenance requests, process payments, and help coordinate move-ins, move-outs, and resident relations events while maintaining organized records.

Qualifications

• Excellent oral and written communication skills.
• Self-motivated and able to work with minimal supervision.
• Proficiency in Microsoft Office and industry-specific software.

Responsibilities

• Answer phones and greet residents and visitors.
• Prepare correspondence and maintain office files.
• Input and schedule maintenance requests and inspections.
• Collect payments from residents and assist with online payments.
• Assist with move-in/move-out processes and events.
• Support Community Manager and help maintain a positive community environment.

Skills

Communication skills

Self-motivation

MS Office

Education

High School Diploma or equivalent

Job description

Want to see a glimpse into the role? Click the following link:
https://www.youtube.com/watch?v=tgPxeAEdMgQ&list=PL5nmc89qCpMU-G3gBh70GzMkOowklcvye&index=1
Office Administrator- Bilingual
Reports To: Community Manager
About YES
Founded in 2008, YES Communities has established itself as a leader in the manufactured housing space. YES is the largest privately held manufactured housing REIT in the country. Our commitment to improving communities and enhancing the lives of our residents is evident in our long-standing industry presence and the experience of our leadership team. This dedication and expertise have earned YES recognition and respect in the field, underscoring our significant role in shaping the manufactured housing landscape.
Office Administrator Position Overview
In this role, you will be expected to perform a variety of office management and support tasks including answering phones, greeting customers, preparing correspondence, maintaining office files, ordering office supplies, and taking payments from residents. As the "brand ambassador" for YES Communities, your presence, and overall professionalism will be on full display. You will also assist your Community Manager with the timely completion of projects and help maintain a positive community environment.
Office Administrator Essential Functions

• Assists residents, visitors, and vendors with inquiries/requests in person and via phone
• Prepares and distributes resident correspondence
• Administer office operations including but not limited to maintaining files, office inventory, documentation processing and scheduling.
• Input and schedule resident maintenance requests including work orders and home inspections
• Collect payments from residents and assist with electronic payment set-up
• Assist with the move-in/move-out processes as directed by the manager
• Assists with planning and coordinating resident relations events
• Additional duties as assigned by management and are subject to change

Office Administrator Required Skills

• Excellent oral and written communication skills
• Must be self-motivated, independent and able to work with minimal supervision
• Proficiency in Microsoft Office and industry specific software products

Office Administrator Education And Experience

• A valid in-state driver's license is required
• High School Diploma or equivalent is preferred
• Previous administration or customer service experience preferred

The YES Difference
Competitive salary | Comprehensive health benefits | Life, long and short-term disability insurance | 401(k) with company match
YES I can help * YES We are a team * YES We add value * YES We build community
YES Communities is an Equal Opportunity Employer